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  1. #1
    Senior Tech 250+ Posts
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    pro 8100 jam 42 dplex entrance

    has anyone had problems with the jam code on A3 it seems to go the wrong side of the gate at the rear side we have change the gate as it comes out of the fuser as it seemed to hit that but made on difference we have also changed the p/r thinking it was paper curl any help please.

  2. #2
    Retired 5,000+ Posts slimslob's Avatar
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    Re: pro 8100 jam 42 dplex entrance

    The A3 is part of the instructions for the operator as to what to open to remove the jam. Your service manual will tell you what a J042 is. That will tell you what you might to do to correct it. This is a high volume production machine. If you have not been trained properly on it, you should not be attempting to repair it.

  3. #3
    Service Manager 2,500+ Posts TonerMunkeh's Avatar
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    Re: pro 8100 jam 42 dplex entrance

    The solenoid can go bad, also the spring that returns it.
    Computers are serious tools, Michael!

  4. #4
    Senior Tech 1,000+ Posts
    pro 8100 jam 42 dplex entrance

    mikadonovan's Avatar
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    Re: pro 8100 jam 42 dplex entrance

    Quote Originally Posted by slimslob View Post
    If you have not been trained properly on it, you should not be attempting to repair it.
    I'm pretty sure telling that to the powers that be won't fly in most cases. In this day and age most training comes from RTFM, at least it does in my neck of the woods.
    NEVER ASSUME ANYTHING

  5. #5
    Retired 5,000+ Posts slimslob's Avatar
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    Re: pro 8100 jam 42 dplex entrance

    Quote Originally Posted by mikadonovan View Post
    I'm pretty sure telling that to the powers that be won't fly in most cases. In this day and age most training comes from RTFM, at least it does in my neck of the woods.
    The Pro 8100 series is a Production model. In most cases, Ricoh will not let dealers sell production models without at least 1 trained technicians.

    As for the A3, since I am retired and there do not have ready access to look at a machine, I could be wrong but I believe it refers to the lever that kicks open to prevent multi sheet accordion jams going into the registration roller, similar to the B2 lever on the Aficio 551 through through The MP 6502. Usually means that it is still open.

  6. #6
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    Re: pro 8100 jam 42 dplex entrance

    great call on the solenoid it seems to have fixed it thanks.

  7. #7
    Technician Di$c0's Avatar
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    Re: pro 8100 jam 42 dplex entrance

    Solenoid didnt fix mine, had to reform paper guide under fuser exit to keep paper from crashing into junction gate

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