CW2200 Won't load paper

[sturmtrooper]

Our shop just bought a used CW2200. It came still mostly assembled. When we try to load roll paper it will pull the paper in, chug along, then feed the paper out a few feet and suck it back in. It will repeat this again then eject the edge and say "reset paper feed location". Does this from roll feeder 1 or 2.

If we try to load cut sheets in the bypass it will cycle and then throw a jam.

I have already cleaned the DRESS sensor.

Any ideas?

[Cipher]

They can be very temperamental loading paper, sometimes it takes multi-able attempts (drives customers crazy).

• Be sure to set the paper type first.
• Guide the paper into the machine from the bottom of the roll.
• Make sure that the leading edge of the paper passes over the top of the paper guide inside the machine.

[mikadonovan]

They can be very temperamental loading paper, sometimes it takes multi-able attempts (drives customers crazy).

• Be sure to set the paper type first.
• Guide the paper into the machine from the bottom of the roll.
• Make sure that the leading edge of the paper passes over the top of the paper guide inside the machine.

You have to have patience. Feed the paper in till the machine starts to feed it in. Drop the guide plate down and don't touch anything. It takes a couple of minutes for the machine to do it's thing. During this process if you look at the lower left on the display, it says not to open any covers, or something like that, and it means it. If you do, you have to start the process all over again. Also, you need a really nice, clean straight cut on the roll.
MP CW2200 no paper detection

[sturmtrooper]

They can be very temperamental loading paper, sometimes it takes multi-able attempts (drives customers crazy).

• Be sure to set the paper type first.
• Guide the paper into the machine from the bottom of the roll.
• Make sure that the leading edge of the paper passes over the top of the paper guide inside the machine.

You have to have patience. Feed the paper in till the machine starts to feed it in. Drop the guide plate down and don't touch anything. It takes a couple of minutes for the machine to do it's thing. During this process if you look at the lower left on the display, it says not to open any covers, or something like that, and it means it. If you do, you have to start the process all over again. Also, you need a really nice, clean straight cut on the roll.
MP CW2200 no paper detection

It's just plain paper. And it's getting through the guide. It will feed out about two feet of paper before just sucking it back in and giving up. The roll we are using is new and has a clean cut edge.

It doesn't have the output stacker on it because we did not receive all the parts for it, but I don't think that should matter.

[Iowatech]

It's just plain paper. And it's getting through the guide. It will feed out about two feet of paper before just sucking it back in and giving up. The roll we are using is new and has a clean cut edge.

It doesn't have the output stacker on it because we did not receive all the parts for it, but I don't think that should matter.

Define plain, please. And see if the machine defines it that way as well.

[sturmtrooper]

Define plain, please. And see if the machine defines it that way as well.

Like 20lb bond, but in 36 inch roll form. No coatings.

For giggles I tried setting the paper type to one of the several other options and the machine reacted the same.

[sturmtrooper]

So, I set the paper type to Translucent and it loaded up. Which is making me think something has gone wrong.

[Cipher]

Do you have you any jam location counts or any service code history on the SMC logging?

[sturmtrooper]

Do you have you any jam location counts or any service code history on the SMC logging?

No jam codes other than 001 jams when trying to load bypass and no SC codes. It doesn't want to reload even using transparent now.

[Cipher]

Hmmm.

Apart from scrubbing up the rollers and replacing some PF sensors there isn't much else that I can suggest.
There is the sub scan (feed) encoder disk and sensors as well.

Good luck.