doesn't sound like he is a tech!
when you ping the IP address of the mp2852, does it repply from that ip address?
If no, then that is your problem.
Check the setting of SP 5985-001. It should be set to 1. If it is set to 2 WIM might be disabled.
Do the following memory clears:
- SP5801-010 Web Services
- SP5801-011 NCS You will have reenter all network settings
- SP5801-020 Web application settings.
ok. thank you , now I try.thank youthank youthank you
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