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  1. #1
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    MPC306ZSP - SC442-00 error

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    MPC306ZSP - SC442-00 error

    Hi all,

    i'm facing this error, will not clear.

    ITB looks fine nothing broken from what I can see, however I have ordered a new one.

    i'd also like to order the ITB HP contact motor & sensor but can not find this listed in the parts manual, it looks like it is located behind the main drive (from service manual) could anyone help me locate it in the parts manual please!?

    ITB Contact Motor.JPG
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  2. #2
    Senior Tech 100+ Posts aktasson's Avatar
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    Re: MPC306ZSP - SC442-00 error

    Quote Originally Posted by copier tech View Post
    Hi all,

    i'm facing this error, will not clear.

    ITB looks fine nothing broken from what I can see, however I have ordered a new one.

    i'd also like to order the ITB HP contact motor & sensor but can not find this listed in the parts manual, it looks like it is located behind the main drive (from service manual) could anyone help me locate it in the parts manual please!?

    ITB Contact Motor.JPG
    Don't order or change the contact motor first! Have a look to the sensor where is placed arround transferroller section side cover. Have a sensor check with the sp INPUT CHECK.

  3. #3
    Service Manager 5,000+ Posts
    MPC306ZSP - SC442-00 error

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    Re: MPC306ZSP - SC442-00 error

    Quote Originally Posted by aktasson View Post
    Don't order or change the contact motor first! Have a look to the sensor where is placed arround transferroller section side cover. Have a sensor check with the sp INPUT CHECK.

    Which sensor are you referring to exactly?
    Machine started working for a few days now the error has returned & wont clear, no parts replaced yet!
    Machine also threw SC501 a couple of times too.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  4. #4
    Senior Tech 100+ Posts aktasson's Avatar
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    Re: MPC306ZSP - SC442-00 error

    Quote Originally Posted by copier tech View Post
    Which sensor are you referring to exactly?
    Machine started working for a few days now the error has returned & wont clear, no parts replaced yet!
    Machine also threw SC501 a couple of times too.
    When you start the machine with power on, then you will hear one time shortly the itb contact motor. That's fine. But if you hear at power an a continuously run of the itb contact motor up to the sc code, then the machine could have a sensor problem from the ptr unit. It's placed side cover arround paper transferroller. There was also an rtb. I will search for it. And I would install the latest firmware.
    And Check if the side cover is correct closed and no damage is visible.

  5. #5
    Service Manager 5,000+ Posts
    MPC306ZSP - SC442-00 error

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    Re: MPC306ZSP - SC442-00 error

    Quote Originally Posted by aktasson View Post
    When you start the machine with power on, then you will hear one time shortly the itb contact motor. That's fine. But if you hear at power an a continuously run of the itb contact motor up to the sc code, then the machine could have a sensor problem from the ptr unit. It's placed side cover arround paper transferroller. There was also an rtb. I will search for it. And I would install the latest firmware.
    And Check if the side cover is correct closed and no damage is visible.

    If you could find that RTF i'b be grateful, nothing on our UK site.

    All FW is current.

    From the manual the ITB contact sensor & motor this code relates to is in the back of the machine behind main drive? The only sensors around the PTR are for paper feed?
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  6. #6
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    Re: MPC306ZSP - SC442-00 error

    I remember there where some issues with the ITB on mpc3002... Timing disk faillure i guess...
    I don't know if there is any on this model...
    But it might perhaps help
    Good luck!!!

  7. #7
    Senior Tech 100+ Posts aktasson's Avatar
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    Re: MPC306ZSP - SC442-00 error

    Quote Originally Posted by copier tech View Post
    If you could find that RTF i'b be grateful, nothing on our UK site.

    All FW is current.

    From the manual the ITB contact sensor & motor this code relates to is in the back of the machine behind main drive? The only sensors around the PTR are for paper feed?
    I know it's not sc442 but check this first for backup.

    [Symptom]
    Intermittend SC452 allmost overnight
    ------------------------------------------------------
    [Cause]
    Sensor below the Transferroller is not OK
    Second possibility: the Door close mechanism is not really close
    ------------------------------------------------------
    [Action]
    Change the sensor or change the Hook's for the Close - Door mechanism
    Do not change the Transfer Position Motor how it is written in Service Manual.
    This takes minimum 2h with no solution
    ------------------------------------------------------
    Attached Files Attached Files

  8. #8
    Service Manager 5,000+ Posts
    MPC306ZSP - SC442-00 error

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    Re: MPC306ZSP - SC442-00 error

    FE5B6428-5803-437A-85C9-BDAC87A771A4.jpg
    Quote Originally Posted by aktasson View Post
    I know it's not sc442 but check this first for backup.

    [Symptom]
    Intermittend SC452 allmost overnight
    ------------------------------------------------------
    [Cause]
    Sensor below the Transferroller is not OK
    Second possibility: the Door close mechanism is not really close
    ------------------------------------------------------
    [Action]
    Change the sensor or change the Hook's for the Close - Door mechanism
    Do not change the Transfer Position Motor how it is written in Service Manual.
    This takes minimum 2h with no solution
    ------------------------------------------------------

    Thanks for the info, strange issue seems to throw SC501/load paper errors after a restart throws SC442.
    I’m wondering if these two errors relate to the same motor.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  9. #9
    Senior Tech 100+ Posts aktasson's Avatar
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    Re: MPC306ZSP - SC442-00 error

    Quote Originally Posted by copier tech View Post
    FE5B6428-5803-437A-85C9-BDAC87A771A4.jpg


    Thanks for the info, strange issue seems to throw SC501/load paper errors after a restart throws SC442.
    I’m wondering if these two errors relate to the same motor.
    As i see there are different motors. How is the location, interferences over the power line or radio waves possible?

  10. #10
    Retired 10,000+ Posts
    MPC306ZSP - SC442-00 error

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    Re: MPC306ZSP - SC442-00 error

    Quote Originally Posted by copier tech View Post
    FE5B6428-5803-437A-85C9-BDAC87A771A4.jpg


    Thanks for the info, strange issue seems to throw SC501/load paper errors after a restart throws SC442.
    I’m wondering if these two errors relate to the same motor.
    SC501 is a problem (unspecified) with paper tray 1. Common cause is something interfering with the paper lift.

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