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  1. #1
    Senior Tech 250+ Posts MFPTech's Avatar
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    SP 4520DN drops off network

    brand-new SP 4520DN drops off the network.
    The printer goes to energy save mode and does not wake up when sending a print job to it.
    The only way to print is by turning the machine off and on.
    Checked the default network settings
    Sleep Mode Timer is 60 minutes
    Ethernet Speed:Auto Select: Disable 1Gbps
    Any ideas please?
    Thanks!

  2. #2
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    SP 4520DN drops off network

    slimslob's Avatar
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    Re: SP 4520DN drops off network

    Is wake on LAN enabled? Does the network actually support wake on LAN?

  3. #3
    Service Manager 1,000+ Posts
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    Re: SP 4520DN drops off network

    Quote Originally Posted by slimslob View Post
    Is wake on LAN enabled? Does the network actually support wake on LAN?
    Yes, and check the operation with "powercfg /lastwake"
    And look for activity at your "
    Wake-on-LAN-event", it should be mentioned in the "System event log".

  4. #4
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    Re: SP 4520DN drops off network

    Can be a network issue...
    Test It with a rj45 Direct to a laptop, try It with IP adress un port.
    Check the driver, if It is a WSD, install the driver from Ricoh.

    Enviado desde mi Redmi 4X mediante Tapatalk

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