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  1. #1
    Trusted Tech 50+ Posts
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    Ricoh MPC2011 SC672-11

    Hi Guys

    I have a MPC2011 that is coming up with SC672-11

    I have done the following:

    Remove HDD.
    Update Firmware
    Clean DIMMs
    Check wiring and harness.

    When opening the front door and connect power cord the machine will start up. The touch panel works but not the hard buttons. Machine is also able to print.

    Any ideas

  2. #2
    Service Manager 5,000+ Posts
    Ricoh MPC2011 SC672-11

    copier tech's Avatar
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    Re: Ricoh MPC2011 SC672-11

    I had this exact same issue. SC672-11 is a communication fault between the ops panel & controller.

    I replaced the harness this resolved my issue.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  3. #3
    Service Manager 1,000+ Posts Polarbear's Avatar
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    Re: Ricoh MPC2011 SC672-11

    Quote Originally Posted by Voltageza View Post
    Hi Guys

    I have a MPC2011 that is coming up with SC672-11

    I have done the following:

    Remove HDD.
    Update Firmware
    Clean DIMMs
    Check wiring and harness.

    When opening the front door and connect power cord the machine will start up. The touch panel works but not the hard buttons. Machine is also able to print.

    Any ideas
    This code is a bit of a nightmare, as a faulty fax unit as well as buggy firmware can also cause this. especially the power saving firmware went through a dodgy patch where the machine would code coming out of sleep mode.
    Press the GREEN button!!

  4. #4
    Senior Tech 100+ Posts francisco's Avatar
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    Re: Ricoh MPC2011 SC672-11

    Quote Originally Posted by Voltageza View Post
    Hi Guys

    I have a MPC2011 that is coming up with SC672-11

    I have done the following:

    Remove HDD.
    Update Firmware
    Clean DIMMs
    Check wiring and harness.

    When opening the front door and connect power cord the machine will start up. The touch panel works but not the hard buttons. Machine is also able to print.

    Any ideas
    check toner bottles, once i had a faulty toner chip.

  5. #5
    Senior Tech 250+ Posts
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    Re: Ricoh MPC2011 SC672-11

    i have had this on mpc3003 several times and there is paper stuck in the feed units crushed up by the tray or damaged feed unit on the ones I had they always powered up ok if the door was left open.

  6. #6
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    Re: Ricoh MPC2011 SC672-11

    Quote Originally Posted by Voltageza View Post
    Hi Guys

    I have a MPC2011 that is coming up with SC672-11

    I have done the following:

    Remove HDD.
    Update Firmware
    Clean DIMMs
    Check wiring and harness.

    When opening the front door and connect power cord the machine will start up. The touch panel works but not the hard buttons. Machine is also able to print.

    Any ideas
    Hello, I'm facing the same problem right now
    Did you manage to solve the problem eventually?

  7. #7
    Retired 10,000+ Posts
    Ricoh MPC2011 SC672-11

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    Re: Ricoh MPC2011 SC672-11

    Quote Originally Posted by Amrss View Post
    Hello, I'm facing the same problem right now
    Did you manage to solve the problem eventually?
    This thread is over 3 years old. It was dead and buried and you dug it out of its grave.

    If you have a problem, start a new thread, grave robber.

  8. #8
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    Re: Ricoh MPC2011 SC672-11

    Quote Originally Posted by slimslob View Post
    This thread is over 3 years old. It was dead and buried and you dug it out of its grave.

    If you have a problem, start a new thread, grave robber.
    Sorry, didn't know it's against the rules

    I tried posting my problem but to no avail

  9. #9
    Service Manager 10,000+ Posts
    Ricoh MPC2011 SC672-11

    Phil B.'s Avatar
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    Re: Ricoh MPC2011 SC672-11

    Quote Originally Posted by Amrss View Post
    Sorry, didn't know it's against the rules

    I tried posting my problem but to no avail
    ????
    You have 35 posts already.


    Sent from my SM-G960U using Tapatalk

  10. #10
    Technician
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    Re: Ricoh MPC2011 SC672-11

    Quote Originally Posted by Phil B. View Post
    ????
    You have 35 posts already.


    Sent from my SM-G960U using Tapatalk
    Didn't get your point

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