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  1. #1
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    mp c4503 white lines in copies, print jobs

    hello and good day. I am looking for the definitive guide and steps for fixing white lines in copies and print jobs. I have tried cleaning the mag rollers with a piece of paper, but I can get these lines to go away

  2. #2
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    mp c4503 white lines in copies, print jobs

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    Re: mp c4503 white lines in copies, print jobs

    Dirty laser shield glass or doctor blade gap.

  3. #3
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    Re: mp c4503 white lines in copies, print jobs

    Quote Originally Posted by slimslob View Post
    Dirty laser shield glass or doctor blade gap.
    Thank you, sir, I will try both.

    Has this happened to anyone, I clean the mag roller with the paper trick and the white lines on the copies move and appear on the paper at a different location?

  4. #4
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    Re: mp c4503 white lines in copies, print jobs

    We see this a lot on off lease machines that have been sitting around doing nothing for awhile, there are toner chunks that causes the developer to ball up and cause blockage at the doctor blade. If you remove the DV unit from the drum housing you should see it. I have dumped the developer out and tried to pick out the chunks but 99% of the time comes back. Best bet is to change out the developer unit with a new one.

  5. #5
    Service Manager 1,000+ Posts fshead's Avatar
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    Re: mp c4503 white lines in copies, print jobs

    Moving the chips to the side will not fix it.
    i take an old newspaper and lay it out in a quiet part of the office and dump the dev unit
    onto it.
    I then vacuum any of the nasty bits still in there,should be very nominal.
    I take a few pieces of 11by17 paper and a plastic flour sieve and gently
    drop my dev onto it..and sift out the clean onto the paper.
    I would check all filters and fans to make sure machine is not
    running too hot..
    If YOU COULD ADJUST VENTILATION FANS TO STAY ON LONGER THAT CAN HELP WITH
    future issue,machine must breathe..

  6. #6
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    Re: mp c4503 white lines in copies, print jobs

    I want to thank you all for these suggestions, you have all been so helpful. There was a stubborn white line I could not get rid of no matter how much I cleaned the roller, tried developer, etc, etc. I could get rid of the other white lines, but this one just would not go away. I went into SP mode 3701 and reset the PCU aand dev unit (option 1 then # key) and it got rid of that last white line that would not go away.

    This was my first thread but I have been a lurker here for a couple months and have learned so much from you guys, I appreciate all the answers you have written up here. Thank you.

  7. #7
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    Re: mp c4503 white lines in copies, print jobs

    It will come back.

  8. #8
    Senior Tech 250+ Posts
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    Re: mp c4503 white lines in copies, print jobs

    You HAVE cleaned the charge rollers, right?

  9. #9
    Senior Tech 250+ Posts
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    Re: mp c4503 white lines in copies, print jobs

    Yep. Changing the dev unit is the only fix. And make sure ventilation is at max. Too much heat or extended sitting in high humidity and/or temp environment will make developer clump up.
    Quote Originally Posted by davel View Post
    It will come back.
    Sent from my VS987 using Tapatalk

  10. #10
    Service Manager 1,000+ Posts
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    Re: mp c4503 white lines in copies, print jobs

    Quote Originally Posted by logrady2331 View Post
    You HAVE cleaned the charge rollers, right?
    Dirty charge roller will give dark line, not white.

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