One more update for you guys. It has been over two weeks since I serviced the ADF, however, I received a service call for ADF jamming.

First thing I did was check my jam counters... 22 original paper jams since I was there last. Since they work 7 days a week, that's an average of about 1 jam per day. That is a considerable improvement since their original paper type routinely will jam based on the paper itself. Regardless, I went through the feeder and made sure my sensors and rollers were clean and called it good.

If I can average one jam per day for the foreseeable future, I call that success.

Once again, thanks to all who responded.