Our competitor is a Dutch company who sell new Ricoh mfp's much cheaper then Ricoh Belgium: -1200€ for a c3004!
On there invoice it says: "mpc3004exASP new"

Have you got the same issues in your country?
On 10 machines we have 2 with big problems (meanwhile solved).
Anybody knows what happens with new Ricoh machines when the truck - which is transporting them - crashes?