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  1. #1
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    MPC4500 gear pump tone problems

    hi all
    one day my mpc 4500 suddy can not detect the yellow toner than after i change the yellow pump the back of the machine sound loud and sound like gear scrape. than i try change other thing aswell .
    it come up can print black and white but when print colour it miss yellow colour, after i try few time , the machine can detect yellow toner but come up other problem the machine can not print anything . when i press “ clear mode ->107 ->c/s ” it just have COPY sd and print sd can do anything

    any body have idea what is problem please ?

    thanks so much !!

  2. #2
    Service Manager 1,000+ Posts fshead's Avatar
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    Re: MPC4500 gear pump tone problems

    Quote Originally Posted by justinchan View Post
    hi all
    one day my mpc 4500 suddy can not detect the yellow toner than after i change the yellow pump the back of the machine sound loud and sound like gear scrape. than i try change other thing aswell .
    it come up can print black and white but when print colour it miss yellow colour, after i try few time , the machine can detect yellow toner but come up other problem the machine can not print anything . when i press “ clear mode ->107 ->c/s ” it just have COPY sd and print sd can do anything

    any body have idea what is problem please ?

    thanks so much !!

    i get the feeling you are not a tech?
    You need to search previous posts as toner pump issues are not new to these models

  3. #3
    Service Manager 2,500+ Posts
    MPC4500 gear pump tone problems

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    Re: MPC4500 gear pump tone problems

    Quote Originally Posted by justinchan View Post
    hi all
    after i change the yellow pump the back of the machine sound loud and sound like gear scrape. than i try change other thing aswell .

    any body have idea what is problem please ?
    Before "Service": No noise
    After "Service": Scraping noise

    ....so it never crossed your mind that maybe (just maybe) you have installed it incorrectly?
    And what "other things" did you try to change?

  4. #4
    Senior Tech 100+ Posts ridgemill's Avatar
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    Re: MPC4500 gear pump tone problems

    Quote Originally Posted by justinchan View Post
    hi all
    one day my mpc 4500 suddy can not detect the yellow toner than after i change the yellow pump the back of the machine sound loud and sound like gear scrape. than i try change other thing aswell .
    it come up can print black and white but when print colour it miss yellow colour, after i try few time , the machine can detect yellow toner but come up other problem the machine can not print anything . when i press “ clear mode ->107 ->c/s ” it just have COPY sd and print sd can do anything

    any body have idea what is problem please ?

    thanks so much !!
    What is the part number of the pump? And, is it a second hand part or new?
    The number should be B223-3252.

    Other causes of noise around this area is the drum and/or dev unit.

  5. #5
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    Re: MPC4500 gear pump tone problems

    Quote Originally Posted by fshead View Post
    i get the feeling you are not a tech?
    You need to search previous posts as toner pump issues are not new to these models

    yes you are right i am not a tech, i just a emplyee who try to fix the printer, i mean try

    actual i had a MPC2000 aswell , i try to take the pump from mpc2000 it look the same as mpc4500

    i try to replace the pump , but machine dont work , when i switch on machine the gear scrape noise it come out

    i check the black that is what i found out it show on the pictures that part it won't turn .

    holp you can help me







    IMG_3700.jpgIMG_3701.JPG

  6. #6
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    Re: MPC4500 gear pump tone problems

    Quote Originally Posted by ridgemill View Post
    What is the part number of the pump? And, is it a second hand part or new?
    The number should be B223-3252.

    Other causes of noise around this area is the drum and/or dev unit.

    sorry , may i show you the photos and could you please tell me what part is it ?

    thanks very much


    IMG_3700.jpgIMG_3701.JPG

  7. #7
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    Re: MPC4500 gear pump tone problems

    Quote Originally Posted by sandmanmac View Post
    Before "Service": No noise
    After "Service": Scraping noise

    ....so it never crossed your mind that maybe (just maybe) you have installed it incorrectly?
    And what "other things" did you try to change?


    please let me show you the pictures


    i apologize my english let you feel confuse.

    but i will try my best explain what happening and i so grad have your guys helping me , thanks


    IMG_3700.jpgIMG_3701.JPG

  8. #8
    Technician floody's Avatar
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    Re: MPC4500 gear pump tone problems

    theres a white plastic clip missing for that clutch, have you taken it off? theres no need to touch that when changing the toner pumps

  9. #9
    Service Manager 1,000+ Posts fshead's Avatar
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    Re: MPC4500 gear pump tone problems

    looks like your sherboygan modus is shot...

  10. #10
    Senior Tech 250+ Posts UNICORNico's Avatar
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    Re: MPC4500 gear pump tone problems

    Quote Originally Posted by justinchan View Post
    yes you are right i am not a tech, i just a emplyee who try to fix the printer, i mean try actual i had a MPC2000 aswell , i try to take the pump from mpc2000 it look the same as mpc4500 i try to replace the pump , but machine dont work , when i switch on machine the gear scrape noise it come out i check the black that is what i found out it show on the pictures that part it won't turn .
    holp you can help me
    IMG_3700.jpgIMG_3701.JPG

    I think you're confused and you're not changing the toner supply pumps. But another piece ...
    Image of Toner Pump:
    BPU-C3300.jpg

    I would appreciate it, explain concretely which piece has managed its change / repair and take into account that as indicated by other technical colleagues, a "white piece" that holds the main axis of that engine is missing.

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