MP 201 Device Certificate

[mongo]

I had an IT idiot delete device certificate. He said he was setting up a scan to FTP off a youtube video. The problem is I can't log into it via web to create another certificate. I try SP 5801-17 with no luck. Any ideas. Thank in advance Mongo

[zed255]

In 'User Tools' set the SSL setting to Ciphertext / Cleartext. If set for ciphertext only then without a certificate the https connection will not happen.

[slimslob]

Sounds more like he tried to create a device. If he uses YouTube as a source for how to do something, he is not an IT. It mongo's suggestion doesn't work, try SP 5801-011 MCS reset. You will need to enter IP settings as it will also clear them. You should also charge the customer since the problem was caused by their IT.

[sandmanmac]

I'm with Tim. He created a certificate.
I can't say for sure if this applies to the MP201, but on newer machines, this has resolved it for me:
To remove certificate via SP Mode:
(Common Key Info Writing)
SP5870-003 (Initialize)
Execute
Reboot MFP

[mongo]

Thanks for the suggestion I'm going back tomorrow around lunch time. Ill try the suggestion, and its going to be charge ticket written. This guy is a third party vendor, I gave them two good IT guys that could take over the network. This is not the first problem he had there.

[mongo]

Thanks guys! Used the user tool SSl to gain access to the web interface. He did delete certificate 1 which switch the machine to certificate 2. Once I recreated the certificate its works fine. They going to find another IT guy after he pays the invoice I left. Thanks Again! Mongo

[DRichard]

Thanks guys! Used the user tool SSl to gain access to the web interface. He did delete certificate 1 which switch the machine to certificate 2. Once I recreated the certificate its works fine. They going to find another IT guy after he pays the invoice I left. Thanks Again! Mongo

You might call Thermocopy of Tennessee down in Knoxville.