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Right now it can't find the pc (printing is fine).
What is the best way to connect the scanner to pc windows 10?
Right now it can't find the pc (printing is fine).
Exactly what kind of scanning are you wanting to do?
This a customer that scan their document PDF, but the copier see the folders but can't communicate, their IT guy says that the scanner is not set for windows 10.Originally Posted by slimslob
I have no idea if the IT tried to download the updated scanner twain from Ricoh on their computer.
i use "SCAN TO PDF" and install the twain driver and bulletproof
Probably too old for SMB scanning, maybe try FTP.
There is a firmware update for this model
I Used To Live To Fix Things Now i Fix Things To Live
Which exact model you r referring to?
I have done this before and best solution is you can deactivate all security options(Like Firewall) for windows for that particular PC and try again after rebooting PC.
So if at all this works, which means machine Firmware is not fully compatible with current version of windows(What customer is using)(What a Mess created by MICROSOFT
firm Which is suppose to give solutions, there is no back end compability)
If you know MICROSOFT well you will get answer.
Just disable all security options in PC & try, it could be some other software which holds new installation(in my case it was MACFEE security software which hold back even all new updates)
So friends this what it is..
Hope this helps
Last edited by AjitN; 07-10-2018 at 03:41 PM.
which model r u trying from?
It's the second time you've asked, and It's in the title!
Here is something to try: Scan to the document server and then use WIM to retrieve.
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