Page 1 of 2 12 LastLast
Results 1 to 10 of 16
  1. #1
    Senior Tech 100+ Posts
    Join Date
    Aug 2015
    Location
    Orange City, FL
    Posts
    218
    Rep Power
    23

    MP C4002 usb media port

    Have a MP C4002 , the client had been using the usb media slot pretty regularly.

    Media slot is allowed in system settings / Admin

    Now it does not recognize a usb when plugged in.

    They do have user codes for printing and copying. This system has been placed for well over a year, all of a sudden stopped recognizing a USB stick.

    I re-seated the cable on the rear pcb. I also replaced the control panel.

    I searched archives, not much help. ( I need to check Printer SP 1-110-001) But the screen is there to print form an external device, just does not recognize it. And it worked before.

    Thanks for any ideas

  2. #2
    Senior Tech 2,500+ Posts
    MP C4002 usb media port

    mikadonovan's Avatar
    Join Date
    May 2008
    Location
    Indianapolis, Indiana
    Posts
    2,918
    Rep Power
    99

    Re: MP C4002 usb media port

    Quote Originally Posted by StephenB View Post
    Have a MP C4002 , the client had been using the usb media slot pretty regularly.

    Media slot is allowed in system settings / Admin

    Now it does not recognize a usb when plugged in.

    They do have user codes for printing and copying. This system has been placed for well over a year, all of a sudden stopped recognizing a USB stick.

    I re-seated the cable on the rear pcb. I also replaced the control panel.

    I searched archives, not much help. ( I need to check Printer SP 1-110-001) But the screen is there to print form an external device, just does not recognize it. And it worked before.

    Thanks for any ideas
    You may have to try another flash drive. I have run across a couple of different drives over the years that were not recognized. It even states in the manual that all drives are not compatible. Also, check sp 5985-2, make sure it is set to 1.
    NEVER ASSUME ANYTHING

  3. #3
    Senior Tech 100+ Posts
    Join Date
    Aug 2015
    Location
    Orange City, FL
    Posts
    218
    Rep Power
    23

    Re: MP C4002 usb media port

    Thanks for the input,

    I have tried my usb, which works on the our MP C4002 at our shop, not recognized at their Ricoh.

    The SP 5985-2 is for enabling the usb input form a computer to print, I'm referring to the usb media slot on the right side of the display

    I will check the SP's, just don't know how they would have been "messed with" by the client.

    Thanks again
    Last edited by StephenB; 07-18-2018 at 09:07 PM.

  4. #4
    Service Manager 5,000+ Posts
    MP C4002 usb media port

    copier tech's Avatar
    Join Date
    Jan 2014
    Location
    London
    Posts
    7,502
    Rep Power
    182

    Re: MP C4002 usb media port

    Have you checked that the USB contact pins are not broken? If they are constantly using that USB port they can wear out or bend if in constant use.

    Also might be worth updating FW.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  5. #5
    Senior Tech 100+ Posts
    Join Date
    Aug 2015
    Location
    Orange City, FL
    Posts
    218
    Rep Power
    23

    Re: MP C4002 usb media port

    Thanks, but I replaced the entire panel.

    Tested their panel back at our shop, and it works

  6. #6
    Senior Tech 250+ Posts
    Join Date
    Dec 2015
    Location
    Pooler, GA
    Posts
    290
    Rep Power
    22

    Re: MP C4002 usb media port

    Server mode, Printer SP

    Look for something about media device. I cannot remember the wording or the SP. But under Printer SP and Scanner SP you can enable the "Media" for print and scan.

  7. #7
    Retired 10,000+ Posts
    MP C4002 usb media port

    slimslob's Avatar
    Join Date
    May 2013
    Location
    Bakersfield, CA
    Posts
    34,074
    Rep Power
    987

    Re: MP C4002 usb media port

    There ore only certain file types that it will recognize. It will also only recognize i believe 255 files in a folder. if there are more than 255 entries before the first printable file it will never find the printable files. The device my have been reformatted with a non compatible format,

  8. #8
    Retired 10,000+ Posts
    MP C4002 usb media port

    slimslob's Avatar
    Join Date
    May 2013
    Location
    Bakersfield, CA
    Posts
    34,074
    Rep Power
    987

    Re: MP C4002 usb media port

    Quote Originally Posted by mincopier View Post
    Server mode, Printer SP

    Look for something about media device. I cannot remember the wording or the SP. But under Printer SP and Scanner SP you can enable the "Media" for print and scan.
    Same SP used when install the USB2.0/SD SLOT TYPE A, Scanner SP 1013-001 Multi media function.

  9. #9
    Senior Tech 250+ Posts
    Join Date
    Dec 2015
    Location
    Pooler, GA
    Posts
    290
    Rep Power
    22

    Re: MP C4002 usb media port

    Quote Originally Posted by slimslob View Post
    Same SP used when install the USB2.0/SD SLOT TYPE A, Scanner SP 1013-001 Multi media function.
    That's the one

  10. #10
    Senior Tech 100+ Posts
    Join Date
    Aug 2015
    Location
    Orange City, FL
    Posts
    218
    Rep Power
    23

    Re: MP C4002 usb media port

    Thanks to all for possibilities.

    Just to re-state:

    Their media port worked for over a year

    I replaced their panel with a known working panel (usb) media port, ( no change)
    tested their panel , and it works on our machine.

    The media port is on ALLOW

    Printer SP 1110-001 is enabled. If not enabled (0) the screen is not visible to print from an external device. Their machine shows this screen, but when a usb is inserted it does not detect it.
    My usb functions on every other Ricoh, not recognized on theirs.

    Re-seated usb cable on the rear pcb, thinking it may be loose, no change.

    thanks for all the advice so far

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here