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  1. #1
    Senior Tech 100+ Posts
    Aficio mp 5002 does not add toner


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    Aficio mp 5002 does not add toner

    GOOD DAY


    As I had already presented this problem on several occasions being all very well, I managed to erase memory and work for a month until I asked for a toner and did not recover well and as I had to change image by use, 3 days ago I proceeded to change original new unit, original new toner hopper, clean ID, reliace 2081,2805,3001 002 etc
    I am the image very well, the values of 2220 in 2.74 and 2802 in 2.90 ... today they call me because the copy is clear, ask for toner, reinstall it and return it feeds minimally, it works again and so, asks ,


    Taking into account the above, what do you think of what it can be?


    you get original toner

  2. #2
    Senior Tech 100+ Posts
    Aficio mp 5002 does not add toner

    JDYAL's Avatar
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    Re: Aficio mp 5002 does not add toner

    When you put in a new toner and engage the toner latch make sure that it is pulling the plastic cap out of the toner. If thats not the problem make sure that your developer unit isn't clogged and that its rotating correctly. I've had lot of problems with both the dev. unit and the toner hoppers.

  3. #3
    Senior Tech 100+ Posts
    Aficio mp 5002 does not add toner


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    Re: Aficio mp 5002 does not add toner

    [QUOTE = JDYAL; 692929] Cuando coloca un tóner nuevo y engancha el pestillo del tóner, asegúrese de que esté sacando la tapa de plástico del tóner. Si ese no es el problema, asegúrese de que su unidad de revelado no esté obstruida y de que esté rotando correctamente. He tenido muchos problemas con el desarrollador. unidad y las tolvas de toner. [/ QUOTE]
    yes, I had already reviewed all this

    new unit, new hopper and full full
    the pestilo rotates well, drops toner well when manually turning the hopper

    new development unit etc

    the strange thing is that in this same machine I had given this problem and the strange solution was to erase the memory ... super work until the toner is over and again to suffer

    thanks for your help

  4. #4
    Service Manager 1,000+ Posts
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    Re: Aficio mp 5002 does not add toner

    there is your problem, never do memory all clear.

  5. #5
    Service Manager 10,000+ Posts
    Aficio mp 5002 does not add toner

    Phil B.'s Avatar
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    Re: Aficio mp 5002 does not add toner

    Quote Originally Posted by MIGUELMARCHENA View Post
    [QUOTE = JDYAL; 692929] Cuando coloca un tóner nuevo y engancha el pestillo del tóner, asegúrese de que esté sacando la tapa de plástico del tóner. Si ese no es el problema, asegúrese de que su unidad de revelado no esté obstruida y de que esté rotando correctamente. He tenido muchos problemas con el desarrollador. unidad y las tolvas de toner. [/ QUOTE]
    yes, I had already reviewed all this
    new unit, new hopper and full full
    the pestilo rotates well, drops toner well when manually turning the hopper
    new development unit etc
    the strange thing is that in this same machine I had given this problem and the strange solution was to erase the memory ... super work until the toner is over and again to suffer
    thanks for your help
    MEMORY CLEAR is a LAST RESORT ONLY!

    when you did the memory clear did you re-input the info from the birth certificate? if NOT there in lies your problem.

  6. #6
    Senior Tech 100+ Posts
    Aficio mp 5002 does not add toner


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    Re: Aficio mp 5002 does not add toner

    Quote Originally Posted by Phil B. View Post
    MEMORY CLEAR is a LAST RESORT ONLY!

    when you did the memory clear did you re-input the info from the birth certificate? if NOT there in lies your problem.
    Hi and thanks


    yes, once I erase memory that time, I did all the procedure .., 2801,2805 3001 002 etc


    it worked well a month until the toner ran out but once it asks it does not work anymore


    We noticed yesterday that the toner engine is not activated BUT THE MISERABLE ENGINE IS OK,


    I do not know but I think there is something in the logic, it does not give the order to the engine to start ..


    THANK YOU

  7. #7
    Senior Tech 100+ Posts
    Aficio mp 5002 does not add toner

    eccelobo's Avatar
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    Re: Aficio mp 5002 does not add toner

    Saca la tapa donde cae la copia y mueve el motor de pote de tóner con 5804-106. Tienes que verlo girar; si no gira está dañado.
    Si gira bien, saca la tolva con el pote puesto, ponlo sobre una hoja, actúa la palanca verde como si estuviera colocado en la maquina y giralo a mano, tiene que ir cayendo tóner en la hoja.
    Si eso anda bien, es problema de la unidad de revelado, puede estar trabada, tienes que desarmar y revisar los espirales de transporte de tóner, engranajes.
    Si no tiene nada raro, puede ser el sensor TD de la unidad que esté midiendo mal.


    Enviado desde mi SM-G920V mediante Tapatalk

  8. #8
    Service Manager 10,000+ Posts
    Aficio mp 5002 does not add toner

    Phil B.'s Avatar
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    Re: Aficio mp 5002 does not add toner

    Quote Originally Posted by eccelobo View Post
    Saca la tapa donde cae la copia y mueve el motor de pote de tóner con 5804-106. Tienes que verlo girar; si no gira está dañado.
    Si gira bien, saca la tolva con el pote puesto, ponlo sobre una hoja, actúa la palanca verde como si estuviera colocado en la maquina y giralo a mano, tiene que ir cayendo tóner en la hoja.
    Si eso anda bien, es problema de la unidad de revelado, puede estar trabada, tienes que desarmar y revisar los espirales de transporte de tóner, engranajes.
    Si no tiene nada raro, puede ser el sensor TD de la unidad que esté midiendo mal.
    Enviado desde mi SM-G920V mediante Tapatalk

    please read Site rules.... questions/replies are to be made in English

  9. #9
    Senior Tech 100+ Posts
    Aficio mp 5002 does not add toner

    eccelobo's Avatar
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    Re: Aficio mp 5002 does not add toner

    Quote Originally Posted by Phil B. View Post
    please read Site rules.... questions/replies are to be made in English
    Sorry, I can't find that rule...

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  10. #10
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    Aficio mp 5002 does not add toner

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    Re: Aficio mp 5002 does not add toner

    Quote Originally Posted by Phil B. View Post
    please read Site rules.... questions/replies are to be made in English
    Quote Originally Posted by eccelobo View Post
    Sorry, I can't find that rule...

    General Rules


    1. Multiple Accounts - Each member is allowed one login account. Registering with multiple accounts is not allowed.
    2. SPAM - If you SPAM you will be banned, your IP will blocked, your ISP will be notified, your IP Address and email address will be submitted to Akismet - NO warnings (go sell your unlocked cell phones and male enhancement products somewhere else).
    3. Service Manual Requests - All requests for service manuals must be made in the Service Manual Request Forum. Please read the special rules sticky in that forum for posting guidelines. service manual requests made elsewhere on the site WILL BE DELETED.
    4. We do not allow posts or links to sites that are pornographic in nature or violate Copytechnet community standards. The Copytechnet staff shall be the sole arbitrator of what does and what does not violate community standards.
    5. Discussion of illegal activities such as software and music piracy and other intellectual property violations are not allowed.
    6. Please wait a reasonable amount of time before bumping posts. Multiple or repeated posting in order to increase your post count is not allowed.
    7. Signatures & Signature Links - Linking to a commercial product or service is fine, provided it is not a product or service that competes with a product or service offered by Copytechnet, you cannot link to any affiliate program. This also applies to any pictures/logos contained in a signature.
    8. Advertising - Posting or replying to posts for the express purpose of referring others to another commercial website is not allowed, If you want to advertise here please see this link (our paid advertisers are exempt from this rule but please don't over do it).
    9. Also while these rules cover most common situations, they cannot anticipate everything. Consequently we reserve the right to take any actions we deem appropriate to ensure these forums are not disrupted or abused in any way.
    10. We reserve the right to remove offensive posts without notice and also reserve the right to ban anyone who willfully violates the forum rules.
    It is not in the site rules. It is merely a general courtesy, considering that the majority of the techs here are fluent in English, many read and write only English, if your native tongue is not English that you use an online translator such as translate.google.com and post both the original and the translated versions. It is also advisable to fully populate your profile so that we know what language to translate our replies to. Truthfully it is much preferred by me that you use a translator than try to type in broken English, makes for better understanding.

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