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Thread: C5502 SC682-13

  1. #1
    Senior Tech 2,500+ Posts
    C5502 SC682-13

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    C5502 SC682-13

    Hi, All. I have a new one here. A sc682-13 is a memory chip at the td sensor error, possibly a bad chip on a dev unit. I would guess the suffix of 13 would point towards the offending unit. Can anybody point me to a list of all the 682 codes? I did not find it in the service manual. Thanks.
    NEVER ASSUME ANYTHING

  2. #2
    Service Manager 1,000+ Posts fshead's Avatar
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    Re: C5502 SC682-13

    i cant say if c5502 is the same as what i had on a recent c2800 but the last number "3" pointed to cyan if it does.
    good luck

  3. #3
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    C5502 SC682-13

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    Re: C5502 SC682-13

    Quote Originally Posted by fshead View Post
    i cant say if c5502 is the same as what i had on a recent c2800 but the last number "3" pointed to cyan if it does.
    good luck
    01=Y 02=M 03=C 04=K

    Usually a force toner supply & dev init on the relevant unit will rectify the error (personal experience)
    Let us eat, drink, and be merry, because tomorrow we may die!

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  4. #4
    Senior Tech 2,500+ Posts
    C5502 SC682-13

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    Re: C5502 SC682-13

    I used the table for rfid errors(may be right or wrong), and replaced the magenta pcdu. Since the code was only logged and not shown, next time I return I should have no more of this code on the SMC. Time will tell.
    NEVER ASSUME ANYTHING

  5. #5
    Senior Tech 2,500+ Posts
    C5502 SC682-13

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    Re: C5502 SC682-13

    They called back yesterday with a "photoconductor unit not set" problem. I went ahead and replaced all the pcdu's and brought the old ones in to troubleshoot. The M unit obviously was not the one at fault.
    NEVER ASSUME ANYTHING

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