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  1. #1
    Geek Extraordinaire 2,500+ Posts KenB's Avatar
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    MP C6004ex Scan to Multi Page TIFF

    I canít believe I need to ask what should be such a simple thing... but is it possible to scan to a multi page TIFF from this model?

    The scans will be going to an SMB folder. The files should be color, and at 300 DPi. (Theyíre purchase orders, most of which have a red stamp on them.)

    Thatís the format their document manager software requires, and it will be watching said folder.

    Itís available with a lot of older models, but apparently not this one.

    Maybe an SP switch to make it available?

    I donít have access to a machine locally; I can only WIM into one.

    Iíve been through the service manual...no banana. I even broke down and looked through the user manual...no luck.

    I feel dumb.

    Thanks!

    Some days youíre the dog, some days youíre the fire hydrant.

  2. #2
    Field Supervisor 500+ Posts
    MP C6004ex Scan to Multi Page TIFF

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    Re: MP C6004ex Scan to Multi Page TIFF

    I only work with the classic screens, but I know you can do it from the new scanner screens also. From the classic scanner screen Press [Send File Type / Name] and you can choose multi page tiff and then program as default as needed.

    Totoro

  3. #3
    Geek Extraordinaire 2,500+ Posts KenB's Avatar
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    Re: MP C6004ex Scan to Multi Page TIFF

    The setting for multi page TIFF does not appear:

    2018-08-22_0851.jpg

    That's what makes me wonder if there is an SP to change that.

    Some days youíre the dog, some days youíre the fire hydrant.

  4. #4
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    Re: MP C6004ex Scan to Multi Page TIFF

    Quote Originally Posted by KenB View Post
    The setting for multi page TIFF does not appear:

    2018-08-22_0851.jpg

    That's what makes me wonder if there is an SP to change that.
    Tiff is single page on all Ricoh I have ever used lately. Not sure about older models. And B&W only. If you go to color it makes a jpeg.

    Sent from my VS987 using Tapatalk


  5. #5
    Technician engineers's Avatar
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    Re: MP C6004ex Scan to Multi Page TIFF

    Looking at a machine we have here unless you have B&W set, Multi-page Tiff is greyed out.

    The manual states:
    Single Page [TIFF / JPEG]

    • Originals scanned in black and white are sent as TIFF files.
    • According to the settings specified for [Compression (Gray Scale / Full Color)] in the [Send Settings] tab under [Scanner Features], originals scanned in full color or gray scale are sent in one of the following file types:

      • [On] : JPEG file
      • [Off] : TIFF file


    Multi-page [TIFF] or [PDF]

    • When [Full Color: Text / Photo], [Full Color: Glossy Photo], [Gray Scale], or [Auto Color Select] is specified in the [Original Type] tab under [Scan Settings] and [Compression (Gray Scale / Full Color)] is set to [On] in the [Send Settings] tab under [Scanner Features], you cannot select [TIFF] under [Multi-page].
    • Even if you select [TIFF] under [Multi-page], files stored in JPEG format are automatically changed to multi-page PDF files and then sent.


      So looks like it still isn't possible even on the newer kit.



  6. #6
    Technician Kimi's Avatar
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    Re: MP C6004ex Scan to Multi Page TIFF

    Turn off full colour compression under send settings and VOILA, colour multi page TIFF.


  7. #7
    Geek Extraordinaire 2,500+ Posts KenB's Avatar
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    Re: MP C6004ex Scan to Multi Page TIFF

    Quote Originally Posted by Kimi View Post
    Turn off full colour compression under send settings and VOILA, colour multi page TIFF.
    Thanks! We will give that a try.
    The customer really only needs b/w, but itís nice to know we can get color if needed.

    Thanks to all who replied. I appreciate it!

    Some days youíre the dog, some days youíre the fire hydrant.

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