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  1. #1
    Service Manager 1,000+ Posts digicor's Avatar
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    MPC3003 print issues

    I have a mpc3003 the connection picks up its own address in auto ip, i can ping it, its also bounces off of my mail server, i have green and amber lights
    NIC is set to 1,yet it wont print, it does have extended features, is there something in this I can change or shut off, or turn on? Is it supposed to have an SD card for print?(there is no sd card in it) i thought this didnt need print/scan sd cards anymore.
    Win 10 see's it and install's it, yet i could not web access it, i got the 404 error, but this may not mean its not accessible, the computer may be the issue,
    Any help with this would be greatly appreciated

  2. #2
    Field Supervisor 500+ Posts
    MPC3003 print issues


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    Re: MPC3003 print issues

    Try plugging it directly into your laptop to eliminate the network.
    Strange that Windows 10 would see it and install it but you can’t access the WIM.

  3. #3
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    MPC3003 print issues

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    Re: MPC3003 print issues

    Check that IEEE 802.1x for wireless is not enabled.

  4. #4
    Just a tech 250+ Posts keithxxiii's Avatar
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    Re: MPC3003 print issues

    The MFP might have access control enabled on it.

    Print the interface setting print list (interface settings). Then look for access control. If present, assign that IP to your laptop and connect directly to the MFP. Remove the access control.

  5. #5
    Service Manager 1,000+ Posts fshead's Avatar
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    Re: MPC3003 print issues

    Quote Originally Posted by slimslob View Post
    Check that IEEE 802.1x for wireless is not enabled.
    if you try a static IP address"i use 192.168.1.177" and it reverts back to a 10.10.1.0 or close to that address then that IEEE 802.1x for wireless is enabled..
    I had it very recently and you can do a search here if you need more info...

  6. #6
    Service Manager 5,000+ Posts
    MPC3003 print issues

    copier tech's Avatar
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    Re: MPC3003 print issues

    When you send a print job does the data light briefly flash?
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  7. #7
    Ricoh Fanboy 1,000+ Posts Oze's Avatar
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    Re: MPC3003 print issues

    Quote Originally Posted by slimslob View Post
    Check that IEEE 802.1x for wireless is not enabled.
    +1 FOR CHECKING THIS.

  8. #8
    Field Supervisor 500+ Posts
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    Re: MPC3003 print issues

    Quote Originally Posted by slimslob View Post
    Check that IEEE 802.1x for wireless is not enabled.
    yep. had many a tech call me about not printing. Tell them to check that setting

    I will admit, i learned it the hard way

  9. #9
    Retired 10,000+ Posts
    MPC3003 print issues

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    Re: MPC3003 print issues

    Quote Originally Posted by keithxxiii View Post
    The MFP might have access control enabled on it.

    Print the interface setting print list (interface settings). Then look for access control. If present, assign that IP to your laptop and connect directly to the MFP. Remove the access control.
    Quote Originally Posted by slimslob View Post
    Check that IEEE 802.1x for wireless is not enabled.
    SP 5801-011 Clear NCS will reset both back to factory settings. It will clear all other network settings so be ready to enter.

  10. #10
    Service Manager 1,000+ Posts digicor's Avatar
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    Re: MPC3003 print issues

    Quote Originally Posted by copier tech View Post
    When you send a print job does the data light briefly flash?
    no it does not

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