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  1. #11
    Service Manager 1,000+ Posts digicor's Avatar
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    Re: MPC3003 print issues

    thanks for all the suggestions, i will see about it tomorrow,9-4-2018

  2. #12
    Senior Tech 250+ Posts fbkhan3's Avatar
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    Re: MPC3003 print issues

    As it is already suggested ,access control could be a reason.

    Telnet is your friend.
    Telnet IP
    Access Flush'
    Logout


    Regard's

  3. #13
    Retired 10,000+ Posts
    MPC3003 print issues

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    Re: MPC3003 print issues

    Quote Originally Posted by fbkhan3 View Post
    As it is already suggested ,access control could be a reason.

    Telnet is your friend.
    Telnet IP
    Access Flush'
    Logout


    Regard's
    SP 5801-011 is faster, easier and safer in the hands of an untrained idiot.

  4. #14
    Service Manager 1,000+ Posts digicor's Avatar
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    Re: MPC3003 print issues

    ok i tried these things
    reset 5870 -3-1-4 in that order / no print
    did an all clear/ no print
    5801-11.. no print
    yet it picks up its own ip address
    no web access / 404 page not found

  5. #15
    Senior Tech 100+ Posts
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    Re: MPC3003 print issues

    Try executing SP 5801-10, -20, and -25. If that does not work it may be restricted access. Which may be reset through the WIM.

    I successfully changed one by reverting the IP ( on the Ricoh) to the original static address. Then using a network crossover cable, hook up a laptop directly to the Ricoh.
    Assign the network adapter settings on the laptop using the Gateway, subnet mask and a close IP address to the Ricoh. Then you can access the WIM and reset the access restrictions on your Ricoh

  6. #16
    Service Manager 1,000+ Posts digicor's Avatar
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    Re: MPC3003 print issues

    (I successfully changed one by reverting the IP ( on the Ricoh) to the original static address) by this do you mean the assigned address we have it on now?


  7. #17
    Ricoh Fanboy 1,000+ Posts Oze's Avatar
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    Re: MPC3003 print issues

    Quote Originally Posted by digicor View Post
    (I successfully changed one by reverting the IP ( on the Ricoh) to the original static address) by this do you mean the assigned address we have it on now?

    Stephen means to give the machine ANY static address you like and then change you laptop nic properties to be within range of the Ricoh to access the WIM.
    Also...did you check that IEEE 802.1x for wireless is not enabled as many of us suggested?

  8. #18
    Service Manager 1,000+ Posts digicor's Avatar
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    Re: MPC3003 print issues

    Quote Originally Posted by Oze View Post
    Stephen means to give the machine ANY static address you like and then change you laptop nic properties to be within range of the Ricoh to access the WIM.
    Also...did you check that IEEE 802.1x for wireless is not enabled as many of us suggested?
    ok got and yes the ieee 802x is off

  9. #19
    Service Manager 1,000+ Posts digicor's Avatar
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    Re: MPC3003 print issues

    once im in, where would i look for the restrictions? im not super savy on the restrictions area, is there a specific place to look for to be able to change this machine to user friendly print... LOL

  10. #20
    Just a tech 250+ Posts keithxxiii's Avatar
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    Re: MPC3003 print issues

    Quote Originally Posted by digicor View Post
    ok i tried these things
    reset 5870 -3-1-4 in that order / no print
    did an all clear/ no print
    5801-11.. no print
    yet it picks up its own ip address
    no web access / 404 page not found
    This may sound irrelevant but it it worked for me.
    Check the network security level (administrator tools)
    Set it to the lowest (Level 0)
    Try to access WIM

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