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  1. #21
    Service Manager 1,000+ Posts digicor's Avatar
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    Re: MPC3003 print issues

    Quote Originally Posted by keithxxiii View Post
    This may sound irrelevant but it it worked for me.
    Check the network security level (administrator tools)
    Set it to the lowest (Level 0)
    Try to access WIM
    yeah i did is on "custom"
    and get the " you do not have privileges to ....."when i try to change it

  2. #22
    Senior Tech 100+ Posts
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    Re: MPC3003 print issues

    Accessing the WIM is part of our refurb process before taking to a client. In my experience, sounds like the same thing you have, I could not print or access the WIM.

    It also "pulled" a DHCP ip address. I returned to the original static IP that was assigned to the Ricoh, and using a crossover cable connected directly to a laptop. Go into the manual settings for your network adapter on the laptop
    and set it to the configuration on the Ricoh. This allows WIM access. Log on , configuation, security, and access control. The IPV4 should be 0.0.0.0 for the control range.

  3. #23
    Just a tech 250+ Posts keithxxiii's Avatar
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    Re: MPC3003 print issues

    Quote Originally Posted by digicor View Post
    yeah i did is on "custom"
    and get the " you do not have privileges to ....."when i try to change it

    you have to enable network administration from admin authentication management then login so you can change it to level 0.

  4. #24
    Service Manager 1,000+ Posts digicor's Avatar
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    Thumbs up Re: MPC3003 print issues

    print solved
    I activated admin/network auth/logged in, reset network to 0 from custom/
    i also crossovered into the web access, checked access controll, all 0's
    logged out rebooted the machine and all the test prints started spitting out!
    all good , thanks for all the help

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