Page 2 of 2 FirstFirst 12
Results 11 to 18 of 18
  1. #11
    Technician
    Join Date
    Dec 2017
    Posts
    35
    Rep Power
    0

    Re: MP C5502 squealing sound VIDEO

    Here is some updated video.

    Note this is not just some random DIY thing - we are just trying to get some expert advice in order not to get screwed. We aren't in the US, so it ain't like home!


  2. #12
    Technician
    Join Date
    Dec 2017
    Posts
    35
    Rep Power
    0

    Re: MP C5502 squealing sound VIDEO

    Quote Originally Posted by luca72 View Post
    it sounds like a resonance, dont understand very well from the video, try to use the "output check" in sp mode to test the motorized parts one by one ... personally it sounds like the noise of the heavy metal bar inside the sleeve to keep / distribute the heat that has loosened screws well, but this is only a supposition
    I noticed the noise is most prominent on 600x600, but when printing 1200x1200 (slower output), the noise is gone.

  3. #13
    Senior Tech 100+ Posts
    MP C5502 squealing sound VIDEO

    JDYAL's Avatar
    Join Date
    Sep 2008
    Location
    Florida
    Posts
    186
    Rep Power
    35

    Re: MP C5502 squealing sound VIDEO

    After seeing this video I'm with zed255. Definitely sounds like a stuck roller or bushing. It sounds like its in the paper exit. These aren't very hard to pull out.

  4. #14
    Service Manager 1,000+ Posts
    MP C5502 squealing sound VIDEO

    FrohnB's Avatar
    Join Date
    Jul 2017
    Location
    Nebraska, USA ------ GO BIG RED
    Posts
    1,919
    Rep Power
    126

    Re: MP C5502 squealing sound VIDEO

    Does it make this sound when you first get the copier going in the morning? Or does it make this sound the whole time it feeds paper? We have had the rollers on the underside of the PTR case become dislodged/wedged causing a sound similar to this, but the odd thing was that it only made the sound a couple times a day (usually during a duplex run), but ALWAYS made the sound upon first starting up.

  5. #15
    Service Manager 1,000+ Posts
    MP C5502 squealing sound VIDEO

    FrohnB's Avatar
    Join Date
    Jul 2017
    Location
    Nebraska, USA ------ GO BIG RED
    Posts
    1,919
    Rep Power
    126

    Re: MP C5502 squealing sound VIDEO

    The rollers I'm talking about reside on the rear side of the Paper Transfer Unit on the Right hand Door (Picture 1). And Picture 2 show where on the PTR the rollers are (to avoid any confusion).
    Attached Images Attached Images

  6. #16
    Technician adoug's Avatar
    Join Date
    Jan 2014
    Location
    dublin
    Posts
    22
    Rep Power
    21

    Re: MP C5502 squealing sound VIDEO

    Did you try do some duplex copies?

  7. #17
    Technician
    Join Date
    Dec 2017
    Posts
    35
    Rep Power
    0

    Re: MP C5502 squealing sound VIDEO

    Quote Originally Posted by FrohnB View Post
    Does it make this sound when you first get the copier going in the morning? Or does it make this sound the whole time it feeds paper? We have had the rollers on the underside of the PTR case become dislodged/wedged causing a sound similar to this, but the odd thing was that it only made the sound a couple times a day (usually during a duplex run), but ALWAYS made the sound upon first starting up.
    It makes the sound constantly during operation no matter the time. The loudness and pitch is not always the same, but it is always from the same area on the machine. As well, when output is running slow (ie: 1200x1200 printing) it often doesn't happen and sounds perfectly normal.

    I will also sheepishly tell you that (gently) hitting the grills above the back door has sometimes helped, but not eliminated it.

    About duplex, this I'm not sure on at the moment.

  8. #18
    Service Manager 1,000+ Posts
    Join Date
    Jun 2012
    Location
    Turnhout
    Posts
    1,662
    Rep Power
    48

    Re: MP C5502 squealing sound VIDEO

    I had this a few times, i think on a mp2550.
    A plate in the Exit was bent (heat) and rubbing against the exit rollers...

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here