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  1. #1
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    MP C5502 squealing sound VIDEO

    Ricoh MP C5502 with about 40,000 copies. Copy speed and quality seem fine, but it makes this terrible squealing sound. Tech came and put some grease on the fuser assembly gears, but it hasn't helped.

    Anyone have any ideas? Thanks in advance!



  2. #2
    Field Supervisor 500+ Posts Zeldaman's Avatar
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    Re: MP C5502 squealing sound VIDEO

    Hi there!
    I bet it`s the antistatic-brush of the papertransferroller. There is a modified pn: D1446205.

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    Re: MP C5502 squealing sound VIDEO

    Quote Originally Posted by Zeldaman View Post
    Hi there!
    I bet it`s the antistatic-brush of the papertransferroller. There is a modified pn: D1446205.
    Thanks for the suggestion. Any idea what causes this failure?

  4. #4
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    MP C5502 squealing sound VIDEO

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    Re: MP C5502 squealing sound VIDEO

    X2 on the PTR. Had a customer running special envelopes through the machine that bent the anti static teeth upward. They went through 3 ptr's before I figured it out.

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    Field Supervisor 500+ Posts Zeldaman's Avatar
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    Re: MP C5502 squealing sound VIDEO

    Hi there!
    Paperjam, cleaning bends the spikes (red arrows), bending them back is only temporary solution. Install the modified - OK.
    Greetings...
    Attached Images Attached Images

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    Service Manager 1,000+ Posts fshead's Avatar
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    Re: MP C5502 squealing sound VIDEO

    Tech came and put some grease on the fuser assembly gears, but it hasn't helped.????

    WHY would you have a tech come out if you list yourself as a tech?

    I say an end user...........you need to be honest here

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    Re: MP C5502 squealing sound VIDEO

    Quote Originally Posted by fshead View Post
    Tech came and put some grease on the fuser assembly gears, but it hasn't helped.????

    WHY would you have a tech come out if you list yourself as a tech?

    I say an end user...........you need to be honest here
    I didn't list myself as a tech. I noticed that too, but I didn't do it.

    44444444.jpg

  8. #8
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    MP C5502 squealing sound VIDEO

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    Re: MP C5502 squealing sound VIDEO

    Sounds to me like a motor or fan singing.

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    Service Manager 1,000+ Posts luca72's Avatar
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    Re: MP C5502 squealing sound VIDEO

    Quote Originally Posted by MP C5502 Fan View Post
    Ricoh MP C5502 with about 40,000 copies. Copy speed and quality seem fine, but it makes this terrible squealing sound. Tech came and put some grease on the fuser assembly gears, but it hasn't helped.

    Anyone have any ideas? Thanks in advance!




    it sounds like a resonance, dont understand very well from the video, try to use the "output check" in sp mode to test the motorized parts one by one ... personally it sounds like the noise of the heavy metal bar inside the sleeve to keep / distribute the heat that has loosened screws well, but this is only a supposition

  10. #10
    How'd ya manage that? 1,000+ Posts
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    Re: MP C5502 squealing sound VIDEO

    Whom ever the tech was didn't pursue the issue with any desire to actually solve the problem. Running various output checks would have been a good place to start to help isolate the problem.

    Sounds too loud and not the right noise to me for it to be the PTR. In MY experience the PTR generates skewing and jamming often in conjunction with scratches on the paper and the noise is more of a hiss and not a vibration.

    The noise in the video sounds more like a driven roller rubbing against something immobile. I have seen the rubber rollers slip on driven shafts to make contact with surrounding parts. I have also seen plastic guides warp such that they make contact with a moving part. If it is in the fuser there could be a build-up on the stripping plate or the belt assembly's pressure pad has gone dry (this means the belt assembly should be replaced).

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