Originally Posted by
Doctor
After changing NVRAM to the right one, the machine is now back to the original sc487. The waste toners are emptied, but I cannot access service mode to clear the counter.
From the service manual:The drive gear that drives the cleaning and toner transport mechanism is
equipped with a torque limiter. If the rotation of the toner collection coil becomes
overloaded, the torque limiter disengages the drive gear.
If that torque limiter starts to slip, it will cause SC 587. I have had to replace that gear a few times on the Pro 1357EX. I have also had to clean the sensor. If the machine has been stored for a long period of time, the sensor could be coated with dust.
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