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  1. #1
    Senior Tech 100+ Posts
    ricoh 3352 SC411 error


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    ricoh 3352 SC411 error

    any help with SC411 error
    i replaced the image unit with new one sam code
    also the charge roll and the fuser

    I think some thing with the separation

    thanks

  2. #2
    Retired 10,000+ Posts
    ricoh 3352 SC411 error

    slimslob's Avatar
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    Re: ricoh 3352 SC411 error

    Have you tried looking in the service manual? If you had you would have seen the following.

    Separation bias leak error
    A separation bias leak signal was detected.
     High voltage supply board defective
     Discharge plate defective
    1. Check the harness of the high voltage supply board.
    2. Replace the high voltage supply board.
    3. Replace the discharge plate.

  3. #3
    Service Manager 10,000+ Posts
    ricoh 3352 SC411 error

    Phil B.'s Avatar
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    Re: ricoh 3352 SC411 error

    Quote Originally Posted by slimslob View Post
    Have you tried looking in the service manual? If you had you would have seen the following.

    Separation bias leak error
    A separation bias leak signal was detected.
     High voltage supply board defective
     Discharge plate defective
    1. Check the harness of the high voltage supply board.
    2. Replace the high voltage supply board.
    3. Replace the discharge plate.
    wow you meanie! you really EXPECT someone to USE the TOOLS given to them to do their job?

  4. #4
    Field Supervisor 500+ Posts
    ricoh 3352 SC411 error


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    Re: ricoh 3352 SC411 error

    In addition to the above, make sure the drum shutter is opening properly.
    I have seen SC401 on these when shutter is stuck or doesn’t open, not the same code I know, but may be close enough to give a similar fault. And easy enough to check.

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