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  1. #11
    Field Supervisor 500+ Posts Zaxxon's Avatar
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    Re: MP C2003 SC240-04 LD Error Magenta

    Sp5801 should be labeled “kill switch”. Line by line from the birth certificate is your only hope, get the kill tech to do the job.
    Please start you post with brand, model, problem.

  2. #12
    Service Manager 1,000+ Posts
    MP C2003   SC240-04   LD Error Magenta

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    Re: MP C2003 SC240-04 LD Error Magenta

    Quote Originally Posted by slimslob View Post
    From the service manual for replacing laser unit:
    3. Download the data of the new laser unit to the main body with SP2-110-005.
    If it fails (see step 4 below), perform SP2-110-005 again.
    If it is not executed correctly, outputs will be abnormal (magnification and color registration errors), and SC 285 may occur.
    4. Check that SP2-119-001 to 003 is "0."
    If it is not "0", perform SP2-110-005 again.
    5. Turn off the main power switch and disconnect the power cord.

    With a new laser unit the value for SP-110-005 with a new laser unit is on a tag attached to the unit. I have yet to see it on a machine already in use. It should be on the birth certificate or an old SMC report.
    been there, tried that You can SP 2-110-05 until your blue in the face but it just says "error"

    And as far as I know new laser units for '03s don't come with a printed slip as all the correction values for mirror position and LD settings are read from a chip in the laser unit when you install it. Since I can't get the copier to upload the settings with SP2-110 that makes me think that the info on this chip is a one shot job and once read is wiped. Anybody ever seen this?
    I know its not a normal Ricoh procedure but Lexmark are infamous for doing this to stop you swapping boards between printers.
    At least 50% of IT is a solution looking for a problem.

  3. #13
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    MP C2003   SC240-04   LD Error Magenta

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    Re: MP C2003 SC240-04 LD Error Magenta

    Quote Originally Posted by Lagonda View Post
    been there, tried that You can SP 2-110-05 until your blue in the face but it just says "error"

    And as far as I know new laser units for '03s don't come with a printed slip as all the correction values for mirror position and LD settings are read from a chip in the laser unit when you install it. Since I can't get the copier to upload the settings with SP2-110 that makes me think that the info on this chip is a one shot job and once read is wiped. Anybody ever seen this?
    I know its not a normal Ricoh procedure but Lexmark are infamous for doing this to stop you swapping boards between printers.
    Have you tried disconnecting the skew correction harness first? When replacing with a new unit it is not connected until after executing 2110-005.


    Installing a New Laser Unit
    1. Insert the new laser unit in the main body carefully.
    2. Connect all harnesses except the skew correction motor harness [A] (2nd from right).

  4. #14
    Senior Tech 100+ Posts
    MP C2003   SC240-04   LD Error Magenta

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    Re: MP C2003 SC240-04 LD Error Magenta

    Just curious, if you go to the 7xx in service mode I think 7403, is the sc240-004 the only code that is showing recent. I've had a machine throw 2 codes simultaneously and in order to solve the issue had to resolve one sc before the other would clear. Hope that makes sense

  5. #15
    Service Manager 1,000+ Posts
    MP C2003   SC240-04   LD Error Magenta

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    Re: MP C2003 SC240-04 LD Error Magenta

    Quote Originally Posted by slimslob View Post
    Have you tried disconnecting the skew correction harness first? When replacing with a new unit it is not connected until after executing 2110-005.


    Installing a New Laser Unit
    1. Insert the new laser unit in the main body carefully.
    2. Connect all harnesses except the skew correction motor harness [A] (2nd from right).
    Yep, followed the manual word for word
    At least 50% of IT is a solution looking for a problem.

  6. #16
    Service Manager 1,000+ Posts
    MP C2003   SC240-04   LD Error Magenta

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    Re: MP C2003 SC240-04 LD Error Magenta

    Quote Originally Posted by JDYAL View Post
    Just curious, if you go to the 7xx in service mode I think 7403, is the sc240-004 the only code that is showing recent. I've had a machine throw 2 codes simultaneously and in order to solve the issue had to resolve one sc before the other would clear. Hope that makes sense
    Ah ha! hadn't thought of that one. Should have remembered that trick as I've been caught out by that before, hang on while I check....................10 min later..........nope, only other code is SC650-14 as it can't talk to its RC Gate server cos its here in my workshop. Oh well, back to the drawing board
    At least 50% of IT is a solution looking for a problem.

  7. #17
    Senior Tech 100+ Posts
    MP C2003   SC240-04   LD Error Magenta

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    Re: MP C2003 SC240-04 LD Error Magenta

    Quote Originally Posted by Lagonda View Post
    Ah ha! hadn't thought of that one. Should have remembered that trick as I've been caught out by that before, hang on while I check....................10 min later..........nope, only other code is SC650-14 as it can't talk to its RC Gate server cos its here in my workshop. Oh well, back to the drawing board
    Well dang! I was hoping it was another code that was holding you up. It's a head scratcher for sure. I'll ask around the shop for other suggestions

  8. #18
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    Re: MP C2003 SC240-04 LD Error Magenta

    Quote Originally Posted by Lagonda View Post
    ??? turn copier on and it goes straight to SC 240 even with a door open and the laser 5v safety line cut.
    text mode allows save to sd if machine don't print

  9. #19
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    Re: MP C2003 SC240-04 LD Error Magenta

    Quote Originally Posted by BLADE View Post
    will the text mode do it?
    By text mode are you referring to SP 5992?

  10. #20
    Service Manager 1,000+ Posts
    MP C2003   SC240-04   LD Error Magenta

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    Re: MP C2003 SC240-04 LD Error Magenta

    Quote Originally Posted by BLADE View Post
    text mode allows save to sd if machine don't print
    Ahh!! hadn't thought of that, might save my legs and back from standing in front of machine for hours as I work my way thru all the SP settings. Thanks
    At least 50% of IT is a solution looking for a problem.

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