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  1. #1
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    Control Panel Advise

    Hi, I am considering changing my copier to a ricoh unit (mpc 4503,3003 or 2503zsp) and was wondering if the smart operations panels are any good? i had been planning on looking for a machine with the conventional 9" control panel as it seems to do the job fine and i imagine are more reliable, the zsp model panels look interesting but i am not 100% sure about how reliable they are compared to the 9" one, i notice that ricoh has changed them again on the latest model,has anyone had experience of panel faults?

  2. #2
    Retired 5,000+ Posts slimslob's Avatar
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    Re: Control Panel Advise

    The only problem I have had with an SOP was one that lost touch screen calibration. Had to do a full power down and reboot to correct it.

  3. #3
    Service Manager 2,500+ Posts TonerMunkeh's Avatar
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    Re: Control Panel Advise

    The Cheetah panels do, unfortunately, have their niggles. Set them to normal startup mode, keep on top of the firmware and ensure the machines are shut down correctly, never switched off by the plug. Boards and software are fried if that happens. I would get a machine with the second generation Cheetah panel too, the 04 colours.
    Computers are serious tools, Michael!

  4. #4
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    Control Panel Advise

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    Re: Control Panel Advise

    I've converted a couple of machines to SOP v1, and it's definitely a lot of "hoops" to jump though. If it's already got a normal operation panel and it's working, why mess with it.

    The SOP v2 panels on the 04 series and up is a different beast altogether (No hard keys at all), but I have had fewer issues with it than with the v1 panels.

  5. #5
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    Re: Control Panel Advise

    Many thanks to all, very helpful advise.

  6. #6
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    Re: Control Panel Advise

    I used to kick off the power plug and jump back when I restarted.
    Sc-554, SC-220-4 will appear after restarting, and then SC-995-4 will appear after re-booting, and then re-processing NV RAM and Control Panel data will solve the problem.
    Last edited by icese; 12-28-2018 at 04:08 PM.

  7. #7
    Service Manager 2,500+ Posts
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    copier tech's Avatar
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    Re: Control Panel Advise

    Quote Originally Posted by steve1973 View Post
    Hi, I am considering changing my copier to a ricoh unit (mpc 4503,3003 or 2503zsp) and was wondering if the smart operations panels are any good? i had been planning on looking for a machine with the conventional 9" control panel as it seems to do the job fine and i imagine are more reliable, the zsp model panels look interesting but i am not 100% sure about how reliable they are compared to the 9" one, i notice that ricoh has changed them again on the latest model,has anyone had experience of panel faults?
    To be honest the SOP panels are no real improvement just one more coponent to go wrong!? However they do make the MFD look nice!
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  8. #8
    Service Manager 1,000+ Posts
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    Re: Control Panel Advise

    Quote Originally Posted by icese View Post
    I used to kick off the power plug and jump back when I restarted.
    Sc-554, SC-220-4 will appear after restarting, and then SC-995-4 will appear after re-booting, and then re-processing NV RAM and Control Panel data will solve the problem.
    and as or if even a tech, WHY would you do that.........why not drop in a river and try to retrieve it and run i.....

  9. #9
    Service Manager 1,000+ Posts
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    Lagonda's Avatar
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    Re: Control Panel Advise

    Quote Originally Posted by copier tech View Post
    To be honest the SOP panels are no real improvement just one more coponent to go wrong!? However they do make the MFD look nice!
    Still haven't worked out why anyone would want to access the interweb from their photocopier op panel, wouldn't it be easier to do it from your desk PC with a nice big screen and a mouse?

    But back on subject, if your SOP does die they are very expensive to replace.
    At least 50% of IT is a solution looking for a problem.

  10. #10
    Ricoh Fanboy 1,000+ Posts Oze's Avatar
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    Re: Control Panel Advise

    Quote Originally Posted by Lagonda View Post
    Still haven't worked out why anyone would want to access the interweb from their photocopier op panel, wouldn't it be easier to do it from your desk PC with a nice big screen and a mouse?

    But back on subject, if your SOP does die they are very expensive to replace.
    I use the panel browser to access the WIM when I'm setting up @Remote
    I believe the original idea was so that customers could print directly from a web server....still a clunky thing to do.

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