Ricoh mp c4503 print jobs are coming out in washed out colors

[gregm27]

When print jobs are sent to the copier, the colors look washed out and faded. Printing a test page in printer sp mode, the colors are much better looking

[bsm2]

Install pcl 6 driver

[Mark Bbb]

Go to maintenance, auto colour calibration, perform those refering to printing.
Is the mimage on the printout also blured?
If no, proceed the calibration procedure.
Better?

[gregm27]

Install pcl 6 driver

Thank you. We did install the latest pcl 6 driver from Ricoh web site. No PS card installed in machine, btw. Does this mean the problem more than likely is with the computer and not the copier?

[bsm2]

Thank you. We did install the latest pcl 6 driver from Ricoh web site. No PS card installed in machine, btw. Does this mean the problem more than likely is with the computer and not the copier?

Could be , will install a new machine an account that had an HP, customer had tuned all files to match the bad HP printer so when we install new printer customer said color was off.

Take the file and print to another color machine on or off site and compare. Or use a known color file and print it.

[gregm27]

Going back on site tomorrow. Will try suggestions and post here results. Thank you!

[mikadonovan]

Make sure the ID sensors are clean.

[slimslob]

Depending on the driver used, toner saving might be turned ON.

[Zaxxon]

At least not a “quality too high” problem

[gregm27]

I’m on-site and I printed out a test page from printer SP mode 1103-002 and the colors also looked washed out. The blue looks purple the green looks aqua blue and the red looks pink