Thank you to everyone who has replied! Such great help and useful advice. I am not looking to try to fix my own copier by myself. I will definitely get a technician on task to service the copier. 4 main questions.
1. Now I wanted to get a better understanding if it was better to take choice 1 or choice 2?|
Choice 1: Buy/rent new copier outright and pay for toner/servicing/parts additionally separately
Choice 2: Buy/rent new copier outright and pay via service agreement ($0.006 - $0.01 per copy)
My Situation:
Last year I printed 500,000 copies but only went through about much less than $1000 AUD worth of toners (I wasn't on service agreement but my machine is quite old/dead now).
My only concern was that most of the pages I am copying/printing would have a lot of blank space due to the nature of the worksheets that I print.
A lot of your comments have suggested service agreement is the way to go. Is it still better for my situation to take up service agreement cost-wise & performance-wise?
(Cost & consistent performance is really important to me)
2. Do service agreements ensure I receive better servicing than if I were to get the same company to service me separately or something?)
3. What can I hypothetically expect to pay for servicing/parts separately on a fairly new copier on average?
4. Also is it better to contact/purchase via the manufacturing company directly or is it better to go through a separate reputable local company that distributes a few different brands?
I'm still new to this but thanks so much EVERYONE for your patience and understanding.
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