Page 2 of 2 FirstFirst 12
Results 11 to 16 of 16
  1. #11
    Trusted Tech 50+ Posts omorales's Avatar
    Join Date
    Mar 2015
    Posts
    74
    Rep Power
    0

    Re: MP 2554 Locked Printing

    Try modifying the driver options with this program, Printer Driver Packager NX.

  2. #12
    Service Manager 1,000+ Posts
    MP 2554 Locked Printing

    guitar9199's Avatar
    Join Date
    Sep 2016
    Location
    Eveleth, MN
    Posts
    1,090
    Rep Power
    41

    Re: MP 2554 Locked Printing

    The application appears to be overriding the print driver default settings. There's likely a setting in the program to "Use Driver Default" settings, but unless you know where it's located I'd leave it to their IT guys.

  3. #13
    Junior Member igormclven's Avatar
    Join Date
    Oct 2014
    Location
    Sevilla
    Posts
    7
    Rep Power
    0

    Re: MP 2554 Locked Printing

    Have you confirmed that the option is mandatory in the configuration of the machine?
    If some impressions are blocked and others are printed directly, the machine may not have selected any type of user authentication.
    Also, if you are not going to configure a mandatory user authentication, you must adjust the driver with the lock settings from the properties of printers, advanced, printing defaults.

  4. #14
    Technician
    Join Date
    Mar 2018
    Location
    Harare
    Posts
    44
    Rep Power
    13

    Re: MP 2554 Locked Printing

    Quote Originally Posted by Kimi View Post
    Have you tried a different driver? ie if you used pcl5 try pcl6.
    I have tried with all the available Ricoh drivers. But I am having the same issues.

  5. #15
    Technician
    Join Date
    Mar 2018
    Location
    Harare
    Posts
    44
    Rep Power
    13

    Re: MP 2554 Locked Printing

    Quote Originally Posted by guitar9199 View Post
    The application appears to be overriding the print driver default settings. There's likely a setting in the program to "Use Driver Default" settings, but unless you know where it's located I'd leave it to their IT guys.
    I though as much. But I have to be 100% sure before I point to their I.T.

  6. #16
    Service Manager 1,000+ Posts
    Join Date
    Jun 2012
    Location
    Turnhout
    Posts
    1,662
    Rep Power
    48

    Re: MP 2554 Locked Printing

    connect your lap top, is locked print ok, now?
    If yes, it's somewhere in there network...
    We had a customer using TAS program which did not do what it needs to do.
    They blamed the Ricoh, but after a week they admided that TAS needed an update; problem solved!
    So...

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here