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  1. #1
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    mpc6502 asking for new Y toner message

    i have tried 2 new oem cartridges, swapped peizo sensor and motor.
    has anyone has this issue on this model ?
    Ricoh said replace hopper so i ordered on
    thanks dg

  2. #2
    Service Manager 10,000+ Posts
    mpc6502 asking for new Y toner message

    Phil B.'s Avatar
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    Re: mpc6502 asking for new Y toner message

    Quote Originally Posted by dhg View Post
    i have tried 2 new oem cartridges, swapped peizo sensor and motor.
    has anyone has this issue on this model ?
    Ricoh said replace hopper so i ordered on
    thanks dg
    what are the life counters on: Dev - Drums - Waste - Belt?
    OEM Ricoh Toner?
    Environment of the workspace of unit?
    PM's done on time?
    have you tried to clean out toner supply/waste sections?

    So many questions so little info given.

  3. #3
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    Re: mpc6502 asking for new Y toner message

    Quote Originally Posted by Phil B. View Post
    what are the life counters on: Dev - Drums - Waste - Belt?
    OEM Ricoh Toner?
    Environment of the workspace of unit?
    PM's done on time?
    have you tried to clean out toner supply/waste sections?

    So many questions so little info given.
    Machine In non-production environment, total meter is around 100K.
    i vacuumed out hopper prior to swapping sensor and motor.
    oem ricoh toner...
    thanks again

  4. #4
    Service Manager 10,000+ Posts
    mpc6502 asking for new Y toner message

    Phil B.'s Avatar
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    Re: mpc6502 asking for new Y toner message

    Quote Originally Posted by dhg View Post
    Machine In non-production environment, total meter is around 100K.
    i vacuumed out hopper prior to swapping sensor and motor.
    oem ricoh toner...
    thanks again
    How long has it been in place...
    Even tho might be below PM count...age/environment all play a factor.

    Hopper.. ok.. tubes to dev

    ITB to waste...?

    MORE info on really been done.. counters..etc could help


    Sent from my SM-G960U using Tapatalk

  5. #5
    Senior Tech 100+ Posts
    mpc6502 asking for new Y toner message

    JDYAL's Avatar
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    Re: mpc6502 asking for new Y toner message

    Had quite a few toner hoppers go out on these models. As phil said check the tubes because they get backed up. The auger in the hoppers get bound up and snap.

  6. #6
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    Re: mpc6502 asking for new Y toner message

    Quote Originally Posted by JDYAL View Post
    Had quite a few toner hoppers go out on these models. As phil said check the tubes because they get backed up. The auger in the hoppers get bound up and snap.
    Thank you !

  7. #7
    Ricoh Fanboy 1,000+ Posts Oze's Avatar
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    Re: mpc6502 asking for new Y toner message

    +1 for the Hopper assy.
    At only 100k it's a baby.

  8. #8
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    Re: mpc6502 asking for new Y toner message

    Quote Originally Posted by Oze View Post
    +1 for the Hopper assy.
    At only 100k it's a baby.
    It was the bottle motor failing intermittently !
    hopper did not fix

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