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  1. #1
    rmutisya
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    Lightbulb Ricoh Aficio Mp 5002sp - Web Access Failed Invalid Credentials

    Hi guys.I have an issue with a ricoh printer,i cant seem to access my network printer on the web interface simply because i cannot figure out the password that was setup by the previous technician.


    Will a factory Reset/Restore To Factory Default reset the password.


    If so how will i...

    1.Restore To Factory Default
    2.Default the password..
    Last edited by rmutisya; 01-30-2019 at 08:54 PM. Reason: typo

  2. #2
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    Ricoh Aficio Mp 5002sp - Web Access Failed Invalid Credentials

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    Re: Ricoh Aficio Mp 5002sp - Web Access Failed Invalid Credentials

    Have you tried to login using supervisor instead on admin? supervisor has one function only. Changing the admin credentials.

    Otherwise you will need to use Factory SP mode. Someone else might be able to give you the system SP to clear all credentials, address book and admin. Be sure to back the address book first.

    The only other method is to replace the NVram.

  3. #3
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    Re: Ricoh Aficio Mp 5002sp - Web Access Failed Invalid Credentials

    The newer machines I believe the only way to reset a forgotten password is a NVRAM.

  4. #4
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    Re: Ricoh Aficio Mp 5002sp - Web Access Failed Invalid Credentials

    Nope, factory SP and the appropriate SP mode run works on all up to the latest. Will see about the IM series soon.

  5. #5
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    Ricoh Aficio Mp 5002sp - Web Access Failed Invalid Credentials

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    Re: Ricoh Aficio Mp 5002sp - Web Access Failed Invalid Credentials

    Quote Originally Posted by zed255 View Post
    Nope, factory SP and the appropriate SP mode run works on all up to the latest. Will see about the IM series soon.
    If it doesn't, then Ricoh has changed it. That's what happens when too many people know and share it on public forums.

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