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  1. #1
    Service Manager 1,000+ Posts luca72's Avatar
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    Ricoh mpc2003 + sr3130 = jam r1+r2 + sc724!

    hello to all, I have a strange problem with mpc2003 and finisher sr3130 jam R1, R2 + sc724
    every 4-5 stapled sheets the stapling unit closes but then does not reopen, and remains in the closed position, holding the dossier firmly, and you have to go brute force to tear off the stapled sheets, I checked everything as far as possible (it's a casino to disassemble) and I have not found anything in particular, I saw in another discussion that someone has solved it by replacing the cartridge only, the customer had finished the cartridges, then I carefully inspected the cartridge, I marched well a row of points (you never know), I tried on the portal ricoh some bulletin, but I did not find anything, I also heard the ricoh Italy and they told me that the only problem on that model was some harness, now I loaded it on the van and took it to the lab and installed it on a mpc3003, and the problem strangely does not do it anymore, I did not do anything! ... someone to some precious suggestion? ... I would not want to bring it back to the customer (from al between part of Milan) and then call me again ... thanks in advance

  2. #2
    Just a tech 250+ Posts keithxxiii's Avatar
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    Re: Ricoh mpc2003 + sr3130 = jam r1+r2 + sc724!

    Had a finisher issue on an MP6001 last month. First there was a Jam Code, paper stuck at staple tray then SC code. Replaced board, staple cartridge, staple unit but same issue. We found out the problem was the harness from the stapling unit.
    Aye! Cut the crap

  3. #3
    Service Manager 1,000+ Posts luca72's Avatar
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    Re: Ricoh mpc2003 + sr3130 = jam r1+r2 + sc724!

    Quote Originally Posted by keithxxiii View Post
    Had a finisher issue on an MP6001 last month. First there was a Jam Code, paper stuck at staple tray then SC code. Replaced board, staple cartridge, staple unit but same issue. We found out the problem was the harness from the stapling unit.


    thanks keithxxiii, update: this morning I disassembled a bit for what you can and I blew the sensors with air and detached and reattached a few pins, now the defect (sc724-86) has become fixed, it stinks a bit of stapple unit harness ( ?)

  4. #4
    Service Manager 1,000+ Posts
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    Re: Ricoh mpc2003 + sr3130 = jam r1+r2 + sc724!

    Although this finisher is compatible for more machines, it could be that - when you take it from another machine where the finisher originaly was installed - you need to adjust some dip switches.

  5. #5
    Service Manager 1,000+ Posts luca72's Avatar
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    Re: Ricoh mpc2003 + sr3130 = jam r1+r2 + sc724!

    Quote Originally Posted by Mark Bbb View Post
    Although this finisher is compatible for more machines, it could be that - when you take it from another machine where the finisher originaly was installed - you need to adjust some dip switches.

    thanks mark, this morning in lab on a mpc3003, it worked, and the defect was gone, then I disassembled it and did what I wrote before but now the defect is fixed, then I look at it better

  6. #6
    Service Manager 1,000+ Posts luca72's Avatar
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    Re: Ricoh mpc2003 + sr3130 = jam r1+r2 + sc724!

    UPDATE: I unmounted the stapling unit, and I found with the multimeter a bad connection in one of the blue sensor wires of the controller harness> stapling unit, (if I touched it lost the signal) I sent the spare order to the ricoh ( D6905403) in two days arrives, I will let you know...bye

  7. #7
    Professional Moron 2,500+ Posts TonerMunkeh's Avatar
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    Re: Ricoh mpc2003 + sr3130 = jam r1+r2 + sc724!

    Pay attention to how the old one comes out, those stapler harnesses are a bitch to fit.
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

  8. #8
    Copier Technician 1,000+ Posts
    Ricoh mpc2003 + sr3130 = jam r1+r2 + sc724!

    mga's Avatar
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    Re: Ricoh mpc2003 + sr3130 = jam r1+r2 + sc724!

    There's a tech bulletin about this I've had it and works

    Good luck
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  9. #9
    Service Manager 1,000+ Posts luca72's Avatar
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    Re: Ricoh mpc2003 + sr3130 = jam r1+r2 + sc724!

    Quote Originally Posted by mga View Post
    There's a tech bulletin about this I've had it and works

    Good luck

    You are great! thanks 3130 times ... but here on the official portal of ricoh italia there inst!?! ..... do not exchange information between the various ricoh offices? ....this is things to know! now I read it calmly

  10. #10
    Ricoh Fanboy 1,000+ Posts Oze's Avatar
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    Re: Ricoh mpc2003 + sr3130 = jam r1+r2 + sc724!

    Very common unfortunately.
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