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  1. #1
    Senior Tech 100+ Posts dave w's Avatar
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    MPC401 - Line on scan & copy from adf only - from glass ok - advice needed please

    Advice needed please

    My last job last night was looking at a MPC401 with a line on scans
    On investigating it seems the line is only from the ADF.
    Scan on the glass is fine, Scan & Copy from ADF shows the paper edge as a line.

    stbh.JPG

    If Copy enlarge is set to 120% the line goes.
    Adf rollers cleaned and sensors cleaned.

    Had to leave site due to office closing.
    Need advice on what I do next please

    Thanks in advance

    Dave

  2. #2
    Service Manager 1,000+ Posts Polarbear's Avatar
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    Re: MPC401 - Line on scan & copy from adf only - from glass ok - advice needed please

    Sounds like the machine is picking up the edge of the paper and that ends up being printed. Check the settings for the df magnification and erase margins vs the birth certificate.

    Sent from my SM-G950F using Tapatalk
    Press the GREEN button!!

  3. #3
    Senior Tech 100+ Posts dave w's Avatar
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    Re: MPC401 - Line on scan & copy from adf only - from glass ok - advice needed please

    Quote Originally Posted by Polarbear View Post
    Sounds like the machine is picking up the edge of the paper and that ends up being printed. Check the settings for the df magnification and erase margins vs the birth certificate.

    Sent from my SM-G950F using Tapatalk
    Thanks Polarbear - will try that

  4. #4
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    Re: MPC401 - Line on scan & copy from adf only - from glass ok - advice needed please

    DF side registration

  5. #5
    Senior Tech 100+ Posts dave w's Avatar
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    Re: MPC401 - Line on scan & copy from adf only - from glass ok - advice needed please

    Leading edge registration was at 2.0 - birth was 0
    I adj to -0.5 and all ok

    We did a full firmware update not so long ago and possibly the DF adj were affected.

    Many thanks all

    Dave

  6. #6
    Service Manager 1,000+ Posts fshead's Avatar
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    Re: MPC401 - Line on scan & copy from adf only - from glass ok - advice needed please

    if that is on the trail edge you can adj trail edge void.
    I dont remember the exact setting but i think it is sp 6006 and subs

  7. #7
    Service Manager 1,000+ Posts fshead's Avatar
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    Re: MPC401 - Line on scan & copy from adf only - from glass ok - advice needed please

    plus your lead edge might be off,draw some arrows on the lead and trail edge and recheck

  8. #8
    Senior Tech 100+ Posts dave w's Avatar
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    Re: MPC401 - Line on scan & copy from adf only - from glass ok - advice needed please

    Many thanks to all

    Copytechnet is by far the Best place to be.

  9. #9
    Retired 10,000+ Posts
    MPC401 - Line on scan & copy from adf only - from glass ok - advice needed please

    slimslob's Avatar
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    Re: MPC401 - Line on scan & copy from adf only - from glass ok - advice needed please

    You have a dirty slit glass. This is the glass that the paper passes over when using the ADF. Could be something stuck to the surface or a spot on dust/lint on the bottom. I have also seen it happen from a scratch of the glass.

  10. #10
    Service Manager 10,000+ Posts
    MPC401 - Line on scan & copy from adf only - from glass ok - advice needed please

    Phil B.'s Avatar
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    Re: MPC401 - Line on scan & copy from adf only - from glass ok - advice needed please

    it looks to be LEF feed in ADF?
    defect in red circle?
    what is top left corner.. was it folded?

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