Originally Posted by
Brianneoe
I'm assuming that the sample is from a counter page from another machine..If so..
Its the recovery blade on the cleaning unit, worn to a point that its not bring the toner into the cleaning unit. Not bad to fix(figure 2 hours if its your first time) but its a expensive blade. Just be very careful of the drum..easy to scratch or ding and that cost is about 1G. You will need to pull out the drum. The trick is to loosen the drum drive pulley when removing and reinstalling the bracket with the 4 screws. Also there is a frame screw on the left side that you will want to un-screw so as not to interfere with the removal of the drum unit. Don't take the screw out completely but just enough so you can pull the drum unit out. Replace the drum cleaning blade while your there and also the main charge unit. That will add another hour to the repair but save you a recall. Again be very careful with the drum.
Keep in mind that a contract for this machine is 10 cents per liner foot, so if the customer complains about the cost and he has 60K on the unit (about the time that the blade goes bad) he is already up 6G
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