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  1. #1
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    Ricoh MPC 3003 White Line

    Hi, Can anyone help with this white line fault? - low mileage machine sub 60k total.
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  2. #2
    Service Manager 5,000+ Posts
    Ricoh MPC 3003 White Line

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    Re: Ricoh MPC 3003 White Line

    Quote Originally Posted by steve1973 View Post
    Hi, Can anyone help with this white line fault? - low mileage machine sub 60k total.

    From your sample the white line is through magenta only.

    Have you tried using the cleaning rod? if so then split the PCDU & look at the dv unit, you can clean the doc blade its usually a bit of hard toner/dev trapped under it.


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  3. #3
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    Re: Ricoh MPC 3003 White Line

    Used the cleaning rod but still there ,a couple more samples one with magenta and one without, definitely only magenta affected
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  4. #4
    Service Manager 1,000+ Posts
    Ricoh MPC 3003 White Line

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    Re: Ricoh MPC 3003 White Line

    Doctor gap in development unit. Can usually take a stiff mylar and get it in there and sweep the obstruction to the side.

  5. #5
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    Re: Ricoh MPC 3003 White Line

    Steve, I suspect you haven't worked on Ricohs very long because you should seen that many times before. Times 2 on everything that copier tech said, however, cleaning the doc blade sometimes works and usually the fault comes back soon afterwards because any crud is still in the dev, cleaning the laser slit with the rod may work if there is some dirt down there, but also be wary that , sometimes, you may have developer leaking onto the laser glass from the dev. If you suspect that put the whole unit over a white sheet and tap it to see if dev leaks. Do a full solid Sp109 magenta sheet to see the fault better.

  6. #6
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    Re: Ricoh MPC 3003 White Line

    Ok thanks

  7. #7
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    Re: Ricoh MPC 3003 White Line

    what everyone is saying is correct try to do this. I have seen where it get worst try to get void out of dev unit. you cause more stuff to come lose now you you have more white lines. i dont know if they come out with developer powder for it. if so generic dev powder most likely . you might have to swap dev unit to fix problem. its bad with only 60,000 copies on it.

  8. #8
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    Re: Ricoh MPC 3003 White Line

    Thanks for the input, sounds like dev unit is suspect.

  9. #9
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    Re: Ricoh MPC 3003 White Line

    If any of the above don't work, you have contaminated Dev unit and will have to be replaced. Before you do that, remove toner bottle and give it a good shake. If it sounds like it has rocks, you will have to replace that, as well, and clean out the toner hopper before installing the new developer. If you dont, your white line will return after a few weeks.

    This happen to me, twice last summer. Of course, didn't realize this until after we replaced the dev unit and the white line returned.

  10. #10
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    Re: Ricoh MPC 3003 White Line

    Will keep that in mind, thanks.

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