Pizzaman for new model IMC

[copier tech]

I wouldnt worry, many other manafacturers have consumable parts, Xerox is just one example, drums, transfer fuser even feed rollers. Most cusomers are too busy or just unwillling to change parts.

[Lagonda]

I can see this industry strangling it's self real soon, the race to the bottom with cost per copy rates that lose us money every time the operator presses the print button and reluctance to pay for qualified technical help.
Customer changeable PCDU's sounds good in theory but at the current cost of them we'll be bankrupt in six months when untrained operators instructed buy disinterested call center numpties keep changing them every time the copier has a minor glitch.

Oh well, only 15 months to go until I'm out of this game or they make me a reasonable off not to come in next Monday.

[anpetros]

Blah blah bla.I am in this job since 1988 and i hear same sales -big ties shit every now and then.No user can fix a copier by himself as long as the machine has mechanical parts.Let's wait and see for another 30 years...

[anpetros]

A director of Ricoh Italy told us that for the maintenance of the new IMC series just the pizza man is enough. The cost of the work must decrease and therefore the technicians must move to other tasks (obviously of sales). A bit humiliating speech for us technicians that we have remedied for years and years of problems on Ricoh machines, do you agree?

Oh they still mumble same fairytales?