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  1. #1
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    MPC4503 power save

    I am having 2 issues with the same MPC4503, after it goes into sleep mode it will not come out unless you power cycle the machine. It does not recognize putting a document in the feeder, lifting the feeder or pressing the Energy Saver button. It will not print in sleep mode either. The only way to use the machine is to turn it off and back on.

    The other issue is I cannot get into SP mode. I looked for Service Lock Mode in user tools and cannot find it. I can get in using factory mode. I attached a copy of the firmware versions in the machine.

    Any help is greatly appreciated.
    Attached Files Attached Files

  2. #2
    Field Supervisor 500+ Posts
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    Re: MPC4503 power save

    service mode are you using the old code for service mode or the new code

  3. #3
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    Re: MPC4503 power save

    i havempc4503.pdf attached firmware info. go to user tools then system settings then administrator tools then firmware version and compare if they are latest. the service mode lock only shows up if the admin. autho. management features are turn on in admin tools section.

  4. #4
    Service Manager 1,000+ Posts
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    Re: MPC4503 power save

    Try replacing PSU for wakeup issue

  5. #5
    Service Manager 5,000+ Posts
    MPC4503 power save

    copier tech's Avatar
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    Re: MPC4503 power save

    Quote Originally Posted by kwehner View Post
    I am having 2 issues with the same MPC4503, after it goes into sleep mode it will not come out unless you power cycle the machine. It does not recognize putting a document in the feeder, lifting the feeder or pressing the Energy Saver button. It will not print in sleep mode either. The only way to use the machine is to turn it off and back on.

    The other issue is I cannot get into SP mode. I looked for Service Lock Mode in user tools and cannot find it. I can get in using factory mode. I attached a copy of the firmware versions in the machine.

    Any help is greatly appreciated.
    Some of your firmware is out of date update ALL the files not just package. The power fw should be on v 20.

    If you can get in SP mode set SP5-191 to 0 this stops the controller from going to sleep (the machine will sleep as normal)
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  6. #6
    Service Manager 1,000+ Posts
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    Re: MPC4503 power save

    I just looked at MP 301, no SP 1-191

  7. #7
    Service Manager 5,000+ Posts
    MPC4503 power save

    copier tech's Avatar
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    Re: MPC4503 power save

    Quote Originally Posted by davel View Post
    I just looked at MP 301, no SP 1-191
    SP 5-191 the little 301 may not have this SP.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  8. #8
    Field Supervisor 500+ Posts Zeldaman's Avatar
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    Re: MPC4503 power save

    Hi there!
    Copier Tech is absolutly right. 1. update package, 2. update module! The newest version of power saving sys is D1495554E (vers. 20). After update this problem is gone.
    Greetings...

  9. #9
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    Re: MPC4503 power save

    Thank you for your help the firmware fixed the power save problem!

    Still cannot access regular SP mode, can only get in with factory mode.

  10. #10
    Service Manager 1,000+ Posts
    MPC4503 power save

    guitar9199's Avatar
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    Re: MPC4503 power save

    Quote Originally Posted by kwehner View Post
    Thank you for your help the firmware fixed the power save problem!

    Still cannot access regular SP mode, can only get in with factory mode.

    In Factory SP Mode, you can check SP-5081 to see what the SP Mode password is, and change it if you need to. I would STRONGLY recommend you make it the default PW for SP mode.

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