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  1. #1
    Service Manager 1,000+ Posts
    Mpc3500 no black toner

    mrfuser's Avatar
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    Mpc3500 no black toner

    Replaced black toner pump and tube, black drum and dv unit. Ran forced toner. I have the back off and can see it is adding through the tube yet still shows no toner for black. Also replaced black toner cartridge. If I do an sp3045 it will print fine then reboot after changing back and it will show a few bars of toner , make a few copies and it goes back to no toner!
    also swapped end toner detection sensor.
    What’s up with this?!?
    Last edited by mrfuser; 03-19-2019 at 09:13 PM.

  2. #2
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    Mpc3500 no black toner

    slimslob's Avatar
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    Re: Mpc3500 no black toner

    If it works with SP 3045 turned off, leave it that way. The toner end detection sensor will still alert when the tone runs out. It also eliminates users wasting toner by replacing bottles just because the toner low message comes on.

  3. #3
    Copier Combobulator 500+ Posts
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    Re: Mpc3500 no black toner

    Quote Originally Posted by mrfuser View Post
    Replaced black toner pump and tube, black drum and dv unit. Ran forced toner. I have the back off and can see it is adding through the tube yet still shows no toner for black. Also replaced black toner cartridge. If I do an sp3045 it will print fine then reboot after changing back and it will show a few bars of toner , make a few copies and it goes back to no toner!
    also swapped end toner detection sensor.
    What’s up with this?!?
    Probably RFID board. Might as well just leave it turned off instead of wasting the money.

  4. #4
    Service Manager 1,000+ Posts
    Mpc3500 no black toner

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    Re: Mpc3500 no black toner

    Ok so when it runs out of each color it just stops and makes them add it?

  5. #5
    Service Manager 1,000+ Posts fshead's Avatar
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    Re: Mpc3500 no black toner

    no
    i think it will code out sc360 or so..if the toner level drops out...
    HOW are you seeing it add toner?

  6. #6
    Retired 10,000+ Posts
    Mpc3500 no black toner

    slimslob's Avatar
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    Re: Mpc3500 no black toner

    Quote Originally Posted by mrfuser View Post
    Ok so when it runs out of each color it just stops and makes them add it?
    Quote Originally Posted by fshead View Post
    no
    i think it will code out sc360 or so..if the toner level drops out...
    HOW are you seeing it add toner?
    When the toner end sensor on the back the toner bottle nozzle detects no toner coming out of the bottle, it will immediately go into a toner end condition.

    I have run a number of Ricohs this way when the RFID chip is bad on a nearly full bottle. Once the bottle is empty and has been replaced, 3405 can be turned on.

  7. #7
    Service Manager 1,000+ Posts
    Mpc3500 no black toner

    mrfuser's Avatar
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    Re: Mpc3500 no black toner

    I popped the back off and swung out the cage and vacuumed everything twice and I can see and feel the tube delivering toner down and after I can pull the tube to see it’s full of toner.

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