Here's a new one on me. MP c3004ex. Copier threw a message on the screen saying hdd needs to be reformatted, do you wish to do that now? Yes/No. The customer hit yes, hdd was reformatted and they lost address book. Since it wasn't backed up, I had to re-enter values to address book. Has this happened to anyone else? What should a person be doing in this case? I have not seen a message like this before.
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