Ricoh 5000B

[kashif]

Hi, i have Ricoh mp 5000B, my machine is giving problem (Restart now) and then giving code sc878, again off & on, then machine is giving another code, i think this problem from Controller Board, but i wanna do firmware, can some one tell me how to download firmware?

[slimslob]

You contact a trained and authorized Ricoh tech.

[Phil B.]

Hi, i have Ricoh mp 5000B, my machine is giving problem (Restart now) and then giving code sc878, again off & on, then machine is giving another code, i think this problem from Controller Board, but i wanna do firmware, can some one tell me how to download firmware?

do you have the proper procedure for firmware update?

[kashif]

do you have the proper procedure for firmware update?

No i am still searching from internet, and i also talked to my senior technician, he said change Controller Board

[Phil B.]

No i am still searching from internet, and i also talked to my senior technician, he said change Controller Board

GET A MANUAL

[kashif]

GET A MANUAL

yes i got it manual but i don't know from where download firmware? have you any idea

[DRichard]

yes i got it manual but i don't know from where download firmware? have you any idea

Ricoh TSRC site has all of the latest firmware.

[slimslob]

Ricoh TSRC site has all of the latest firmware.

He is in Saudi so I very much doubt if he has access to any NA service sites. I also doubt if he is authorized therefore does not have access to any MyRicoh sites.

[kashif]

Ricoh TSRC site has all of the latest firmware.

can you give me complete link, i did't understand

[kashif]

He is in Saudi so I very much doubt if he has access to any NA service sites. I also doubt if he is authorized therefore does not have access to any MyRicoh sites.

i am in pakistan not in saudia