Please i need help with this
after install m toner
this message appeared B55BB548-CE07-4455-B26A-F298100E41A1.jpg
Please i need help with this
after install m toner
this message appeared B55BB548-CE07-4455-B26A-F298100E41A1.jpg
Check to make sure your toner chip/ contact points (rear of machine) aren't covered in toner, not getting a good reading.
Genuine Ricoh Toner?
Previously used bottle or bottle swapped from another machine? new machine won't accept a previously used bottle.
Just had this problem. Bad toner clogged up toner hopper causing the auger inside to break. Had to replace toner hopper and clean out toner supply tubes.
D1493280 part number
Last edited by JDYAL; 04-12-2019 at 03:08 PM. Reason: additional information
Last edited by FrohnB; 04-12-2019 at 03:12 PM. Reason: more info
Have had quite a few bad magenta toners lately. You can actually shake them and hear the chunks in them. Watch out for those, that's what cause my problem.
Assuming you have a good new oem toner , it is a toner supply issue. Toner is not reaching the developer unit in the PCDU. To diagnose the cause you will have to inspect the subhopper to see if it is clogged or the auger is damaged. If you don't have the service manual , get one to see the disassembly involved. Not that difficult once you've done it a couple of times. The controller box and harness guide will have to be removed to get to the subhopper.
Other items that could cause this:
Toner transport motor
Toner end sensor
But those failures would be rare. Usually an issue with the hopper.
Anything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com
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