Ricoh mp c6004

[canon.master]

Please i need help with this
after install m toner
this message appeared B55BB548-CE07-4455-B26A-F298100E41A1.jpg

[FrohnB]

Check to make sure your toner chip/ contact points (rear of machine) aren't covered in toner, not getting a good reading.
Genuine Ricoh Toner?
Previously used bottle or bottle swapped from another machine? new machine won't accept a previously used bottle.

[JDYAL]

Just had this problem. Bad toner clogged up toner hopper causing the auger inside to break. Had to replace toner hopper and clean out toner supply tubes.
D1493280 part number

[FrohnB]

Just had this problem. Bad toner clogged up toner hopper causing the auger inside to break. Had to replace toner hopper and clean out toner supply tubes. Also check the toner pump. D1493280 part number

Did not think about this being a cause! Luckily we only had a few of those problems with the xx03 series, but have not had a single xx04/xx04ex exhibit this problem yet. (knock on wood).

EDIT: Ricoh does have a Service Bulletin for the auger breaking.

[canon.master]

Check to make sure your toner chip/ contact points (rear of machine) aren't covered in toner, not getting a good reading.
Genuine Ricoh Toner?
Previously used bottle or bottle swapped from another machine? new machine won't accept a previously used bottle.

I faced the same problem with the bk toner
my toners for c6003 they told me they work on c6004
and how i can make sure it’s genuine and it’s not for use


thank you very much....

[canon.master]

Just had this problem. Bad toner clogged up toner hopper causing the auger inside to break. Had to replace toner hopper and clean out toner supply tubes.
D1493280 part number

I faced also on bk and after i replace it still work fine

thank you very much...

[JDYAL]

Have had quite a few bad magenta toners lately. You can actually shake them and hear the chunks in them. Watch out for those, that's what cause my problem.

[blazebusiness]

Please i need help with this
after install m toner
this message appeared B55BB548-CE07-4455-B26A-F298100E41A1.jpg

Assuming you have a good new oem toner , it is a toner supply issue. Toner is not reaching the developer unit in the PCDU. To diagnose the cause you will have to inspect the subhopper to see if it is clogged or the auger is damaged. If you don't have the service manual , get one to see the disassembly involved. Not that difficult once you've done it a couple of times. The controller box and harness guide will have to be removed to get to the subhopper.

Other items that could cause this:
Toner transport motor
Toner end sensor

But those failures would be rare. Usually an issue with the hopper.

[canon.master]

Have had quite a few bad magenta toners lately. You can actually shake them and hear the chunks in them. Watch out for those, that's what cause my problem.

Thank you very much..
can you please help me how i can know if my toner it’s genuine or for use...

[canon.master]

Assuming you have a good new oem toner , it is a toner supply issue. Toner is not reaching the developer unit in the PCDU. To diagnose the cause you will have to inspect the subhopper to see if it is clogged or the auger is damaged. If you don't have the service manual , get one to see the disassembly involved. Not that difficult once you've done it a couple of times. The controller box and harness guide will have to be removed to get to the subhopper.

Other items that could cause this:
Toner transport motor
Toner end sensor

But those failures would be rare. Usually an issue with the hopper.

Thank very much ... but with the old toners i didn’t get any problem but know i try more than one same problem