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  1. #11
    Just a tech 250+ Posts keithxxiii's Avatar
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    Re: Email Reporting Ricoh

    Quote Originally Posted by guitar9199 View Post
    GW Email.... I've got it set up on one C6003 machine so far, and every month I get the meter reading just fine.

    If the customer does NOT want the machine to have email capabilities, this won't be an option.
    How did you managed to upload the destination address? I was trying it with an SD card, created a txt file for the required destination. When I read it from the SP mode, it says failed.
    Almost created a ticket to ricoh for an explanation.
    Aye! Cut the crap

  2. #12
    Service Manager 1,000+ Posts
    Email Reporting Ricoh

    guitar9199's Avatar
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    Re: Email Reporting Ricoh

    Quote Originally Posted by keithxxiii View Post
    How did you managed to upload the destination address? I was trying it with an SD card, created a txt file for the required destination. When I read it from the SP mode, it says failed.
    Almost created a ticket to ricoh for an explanation.
    I just keyed it in manually in SP mode.

  3. #13
    Field Supervisor 500+ Posts
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    Re: Email Reporting Ricoh

    i left out a step to tell it where to email counter report see below.

    make sure in user tools that file transfer smtp server email is setup and auto specify administrator is turn on and administrator email is enter.

    if you have update to latest firmware on copier and you don't see 5-866 then copier doesn't have that feature. i have a mp c4502 it has that feature in service mode. 5-866- set the following

    001 to 0
    110 to1
    114 set to what day to send check 113 will show when next counter report date will send
    115 hour
    121-123 enter email where you want the report to go to0.


    112 for testing. I had problem where it said it fail so two things i made sure of was setting 113 ahead of the day i was testing also turn off copier and restart copier.

  4. #14
    Senior Tech 250+ Posts
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    Re: Email Reporting Ricoh

    Quote Originally Posted by COPIERMAN View Post
    i left out a step to tell it where to email counter report see below.

    make sure in user tools that file transfer smtp server email is setup and auto specify administrator is turn on and administrator email is enter.

    if you have update to latest firmware on copier and you don't see 5-866 then copier doesn't have that feature. i have a mp c4502 it has that feature in service mode. 5-866- set the following

    001 to 0
    110 to1
    114 set to what day to send check 113 will show when next counter report date will send
    115 hour
    121-123 enter email where you want the report to go to0.


    112 for testing. I had problem where it said it fail so two things i made sure of was setting 113 ahead of the day i was testing also turn off copier and restart copier.
    Your missing a important step to this procedure, After setting 110 to a 1 you need to power down and up the machine and then input the rest of the settings.

  5. #15
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    Re: Email Reporting Ricoh

    Quote Originally Posted by Brianneoe View Post
    Your missing a important step to this procedure, After setting 110 to a 1 you need to power down and up the machine and then input the rest of the settings.
    I own MP 3353 and some fields are missing, i only have a Report validity and Add Sate Field, firmware are up to date, so does it mean that model cant send reports via 5-866 method? IF doesnt, what these modes are for?

  6. #16
    Retired 10,000+ Posts
    Email Reporting Ricoh

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    Re: Email Reporting Ricoh

    Quote Originally Posted by lukboruta View Post
    I own MP 3353 and some fields are missing, i only have a Report validity and Add Sate Field, firmware are up to date, so does it mean that model cant send reports via 5-866 method? IF doesnt, what these modes are for?
    This thread is almost 2 years old. Start a new thread. We do not like grave diggers.

  7. #17
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    Re: Email Reporting Ricoh

    So new thread with empyty replies is better than 1 thread with all replies, all posts, all informations, all advices?

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