As of today 4/25/19 there is a new bulletin addressing the "Void on left side" issue. Pretty much what we were suspecting in our shop, but nice to have it confirmed.
As of today 4/25/19 there is a new bulletin addressing the "Void on left side" issue. Pretty much what we were suspecting in our shop, but nice to have it confirmed.
They released this one also just after I posted the first one.
Is this also exactly the same for the MP 402? I have had to clean a few of them and replace PCDUs in the past for this exact thing.
Literally just 2 hours ago I talked a customer through how to carefully clean it with a 'how to guide' and some pictures for voiding on left side.
I'm currently in talks with Ricoh partner support on sending back the old versions of this PCU to get the new modified ones as replacements.
I see the latest PN ended 0130 did this number actually change or did it stay as the same part number but just with the 4 digit month and year code having to be 0219 onwards (February 2019) on the box? I would have thought they would change the PN to a slightly different one if it is now modified.
Hi there!
We´ve hundreds of this boxes, but this prob occured only once. The filter was clean, maybe it´s realy a prob of the energy-saver-mode. Most (if not all!) of our machines had this mode enabled.
Maybe also a toner-prob, see attachment.
Greetings...
Same issue with the SP3600 printers as well. Any of the models that have the "Drop Down" LED array instead of a laser unit would probably fall under this category.
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