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  1. #1
    Trusted Tech 50+ Posts Dumus's Avatar
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    SP 1100 with copy black line

    The boys ,
    I have a problem with SP 1100 (SP 1180).
    Everything is OK in the print mode (print).
    In copy mode on glass, I have a black line on the right side (copy 1), everything adjusting in normal (N) and set to A4.
    When adjusting the "flatbed margin" - (854) to the maximum,
    the line is reduced but not enough. Just to mention that same from ADF (Sheet-fed),
    and the diodes on the scanner are all bright.
    Have any idea, what to do?

    Print mod :
    SP 1100 PRINT.PDF
    Copy 1 (normal mod) :
    SP 1100 copy 1.PDF
    Copy 2 (854 on max) :
    SP 1100 copy 2.PDF

  2. #2
    Service Manager 2,500+ Posts
    SP 1100 with copy black line

    Phil B.'s Avatar
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    Re: SP 1100 with copy black line

    Quote Originally Posted by Dumus View Post
    The boys ,
    I have a problem with SP 1100 (SP 1180).
    Everything is OK in the print mode (print).
    In copy mode on glass, I have a black line on the right side (copy 1), everything adjusting in normal (N) and set to A4.
    When adjusting the "flatbed margin" - (854) to the maximum,
    the line is reduced but not enough. Just to mention that same from ADF (Sheet-fed),
    and the diodes on the scanner are all bright.
    Have any idea, what to do?

    Print mod :
    SP 1100 PRINT.PDF
    Copy 1 (normal mod) :
    SP 1100 copy 1.PDF
    Copy 2 (854 on max) :
    SP 1100 copy 2.PDF
    CLEAN THE MIRRORS

  3. #3
    Trusted Tech 50+ Posts Dumus's Avatar
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    Re: SP 1100 with copy black line

    Quote Originally Posted by Phil B. View Post
    CLEAN THE MIRRORS
    He has no mirrors.
    And the whole problem was created after cleaning the glass (original glass)!

  4. #4
    Senior Tech 250+ Posts
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    Re: SP 1100 with copy black line

    Got to be something between glass and CIS.

  5. #5
    Service Manager 2,500+ Posts
    SP 1100 with copy black line

    Phil B.'s Avatar
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    Re: SP 1100 with copy black line

    Quote Originally Posted by Dumus View Post
    He has no mirrors.
    And the whole problem was created after cleaning the glass (original glass)!
    Then you have gotten hair/fuzz on the glass or lens.
    That last statement should have been your clue

    Sent from my SM-G960U using Tapatalk

  6. #6
    Trusted Tech 50+ Posts Dumus's Avatar
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    Re: SP 1100 with copy black line

    Quote Originally Posted by Phil B. View Post
    Then you have gotten hair/fuzz on the glass or lens.
    That last statement should have been your clue

    Sent from my SM-G960U using Tapatalk
    All the time, the lamp lights up the whole length, and it normally goes out. Do not blink.
    I even replaced the glass of the original with another device, and the same.
    ???????


  7. #7
    RTFM!! 2,500+ Posts allan's Avatar
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    Re: SP 1100 with copy black line

    Check the white reference patch not sure where that will be for this machine but underneath the platen glass would make sense.
    If there is no white there it will reference against something non reflective that could lead to a black band.

    Or your CIS is poked.

    Or light is not getting in there...
    Whatever

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