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  1. #31
    Service Manager 10,000+ Posts
    Horizontal lines on doc feeder only

    Phil B.'s Avatar
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    Re: Horizontal lines on doc feeder only

    Quote Originally Posted by MP C5502 Fan View Post
    In future I think it is safe to assume anyone posting asking for help has tried the obvious solutions already. That's way easier than taking photos, uploading and then dealing with the inevitable abuse by some crusty members of this forum.
    frankly we ASSUME nothing here...

    you have 20 posts.... NO rep power and you want to jump on US for pointing things OUT? naw....


    even the BEST of techs can miss the simple things during a rough day.

  2. #32
    Senior Tech 250+ Posts jhalfhide's Avatar
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    Re: Horizontal lines on doc feeder only

    I still see people on motorcycle forums, forgetting the kill switch Horizontal lines on doc feeder only

    Sent from my LYA-L09 using Tapatalk

  3. #33
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    Re: Horizontal lines on doc feeder only

    It was indeed something on the slit glass. No idea what, but it took three prep pads and some scrubbing to remove. Whatever it was, it was essentially transparent to the naked eye, but was causing distortion nonetheless.

    Thanks despite the saltiness!

  4. #34
    Retired 10,000+ Posts
    Horizontal lines on doc feeder only

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    Re: Horizontal lines on doc feeder only

    Quote Originally Posted by MP C5502 Fan View Post
    It was indeed something on the slit glass. No idea what, but it took three prep pads and some scrubbing to remove. Whatever it was, it was essentially transparent to the naked eye, but was causing distortion nonetheless.

    Thanks despite the saltiness!
    Been there, done that.

  5. #35
    Master Of The Obvious 10,000+ Posts
    Horizontal lines on doc feeder only

    blackcat4866's Avatar
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    Re: Horizontal lines on doc feeder only

    Congratulations on your success. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  6. #36
    Senior Tech 250+ Posts DRichard's Avatar
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    Re: Horizontal lines on doc feeder only

    Quote Originally Posted by MP C5502 Fan View Post
    It was indeed something on the slit glass. No idea what, but it took three prep pads and some scrubbing to remove. Whatever it was, it was essentially transparent to the naked eye, but was causing distortion nonetheless.

    Thanks despite the saltiness!
    Hey...at least you didn't post how you had already tried changing the toner or powering the machine off/on!

  7. #37
    Senior Tech. 2,500+ Posts NeoMatrix's Avatar
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    Re: Horizontal lines on doc feeder only

    Quote Originally Posted by MP C5502 Fan View Post
    It was indeed something on the slit glass. No idea what, but it took three prep pads and some scrubbing to remove. Whatever it was, it was essentially transparent to the naked eye, but was causing distortion nonetheless.

    Thanks despite the saltiness!



    Humility noted.....

    There are multitudes of threads on CTN that describe the use of methylated spirits (alcohol) to clean stubborn optics faults.

    Wunderbar....
    Inauguration to the "AI cancel-culture" fraternity 1997...
    •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

  8. #38
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    Re: Horizontal lines on doc feeder only

    OK look the thing is I cleaned it with a cloth and a prep pad before posting. So, to my mind, tried and failed. I also ran my finger down it (didn't feel anything stuck), examined the slit glass closely with a flashlight (didn't see anything), visually inspected the optics with the light as well (nothing dirty, cracked or chipped), tried lining up the line to the glass (nothing obvious at that spot)... considering the platen works fine (not the sensor) and print/copy unaffected (not a print issue).

    I stand by what I said before: there are ways of conveying advice without being an dick and without assuming the worst in people (neither stupid nor lazy nor unwilling to learn).

    Example: You probably cleaned the slit glass, but clean it again as some inks are invisible to the naked eye but cause weird distortions nonetheless... so keep rubbing the slit glass down with prep pads until the ADF prints come out fine.

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