Page 1 of 4 1234 LastLast
Results 1 to 10 of 38
  1. #1
    Technician
    Join Date
    Dec 2017
    Posts
    32
    Rep Power
    0

    Horizontal lines on doc feeder only

    Ricoh MP C5502 with three horizontal lines in the middle of the page. This only appears when using the document feeder -- platen works fine. Appears on both scan and copy. Optics have a small amount of surface dust, but no obvious damage.


    IMG_20190509_141039.jpgIMG_20190509_141057.jpg

    See photos attached.

    Thanks!

  2. #2
    Master Of The Obvious 10,000+ Posts
    Horizontal lines on doc feeder only

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    17,426
    Rep Power
    293

    Re: Horizontal lines on doc feeder only

    Is the slit glass dirty?
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Junior Member
    Join Date
    Oct 2016
    Posts
    5
    Rep Power
    0

    Re: Horizontal lines on doc feeder only

    Its the slit glass, if it were the drum or hot roller the lines would be edge to edge.

  4. #4
    Technician
    Join Date
    Dec 2017
    Posts
    32
    Rep Power
    0

    Re: Horizontal lines on doc feeder only

    Issue occurs only using ADF -- both scans and copies. No issue on printing or scans/copies using the platen glass.

  5. #5
    Master Of The Obvious 10,000+ Posts
    Horizontal lines on doc feeder only

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    17,426
    Rep Power
    293

    Re: Horizontal lines on doc feeder only

    Do you know what a slit glass is?
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  6. #6
    Technician
    Join Date
    Dec 2017
    Posts
    32
    Rep Power
    0

    Re: Horizontal lines on doc feeder only

    Quote Originally Posted by blackcat4866 View Post
    Do you know what a slit glass is?
    Of course the slit glass isn't dirty. You think I'd post it here if it was?

  7. #7
    Master Of The Obvious 10,000+ Posts
    Horizontal lines on doc feeder only

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    17,426
    Rep Power
    293

    Re: Horizontal lines on doc feeder only

    Quote Originally Posted by MP C5502 Fan View Post
    Of course the slit glass isn't dirty. You think I'd post it here if it was?
    I know nothing about you. You are the one standing there. It's a good time to make some observations.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  8. #8
    Technician
    Join Date
    Dec 2017
    Posts
    32
    Rep Power
    0

    Re: Horizontal lines on doc feeder only

    Quote Originally Posted by blackcat4866 View Post
    I know nothing about you. You are the one standing there. It's a good time to make some observations.
    Well, I'm not completely brain dead... clearly I wouldn't waste everyone's time and energy if the problem were so obvious.

  9. #9
    worker drone 250+ Posts
    Join Date
    Dec 2009
    Posts
    427
    Rep Power
    28

    Re: Horizontal lines on doc feeder only

    All digs aside, it is still the slit glass or the optics on an edge that is only in the path when scanner is moved back behind normal scan start position. Only other choice is if you have single pass doc feed and the CIS has the marks and what you are showing us is a two sided copy.

  10. #10
    Senior Tech 1,000+ Posts
    Horizontal lines on doc feeder only

    mikadonovan's Avatar
    Join Date
    May 2008
    Location
    Indianapolis, Indiana
    Posts
    2,286
    Rep Power
    58

    Re: Horizontal lines on doc feeder only

    I personally have ran into this issue on multiple occasions, where the offending marks on the scanner glass were not visible to the eye. Removal of the scan glass and a good cleaning with ink remover always took care of it. If that is a second side duplexed original, the cis would be the culprit (previously mentioned in this thread).
    NEVER ASSUME ANYTHING

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-=-=-=-=-=-


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here