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Thread: Ricoh 2035

  1. #1
    Service Manager 1,000+ Posts digicor's Avatar
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    Ricoh 2035

    I have a Ricoh 2035 not feeding from drawer 2,3,4 drawer 1 works like a champ.It was working form all 4 then out of the blue no more 2,3,4.
    I have tried all paper input differences,no go,stops at the fuser entrance like its the wrong direction,the paper is in the right direction,no matter what.

  2. #2
    Field Supervisor 500+ Posts Fearless V K's Avatar
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    Are the paper sizes selected for those trays shown correctly on the display panel?
    Don't take that toner with me!

  3. #3
    Service Manager 1,000+ Posts digicor's Avatar
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    yes

  4. #4
    Field Supervisor 500+ Posts Fearless V K's Avatar
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    What jam code is logged?
    Don't take that toner with me!

  5. #5
    E Winter
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    check the jam code - you may have a bad sensor or clutch

    Any z-fold issues?

  6. #6
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    No z fold issues, and the display is what i have in the drawer,could this be ram issue?THe paper stops just before entering the fuser,if this was a sensor why would drawer one pass?

  7. #7
    E Winter
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    there is no sensor between drum and fuser entrance - check the smc jam records.

  8. #8
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    sensor is avalable on the side cover under the black cover,,,,, uper the transfer unit,

  9. #9
    E Winter
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    yes - but this is the fusing exit sensor. I don't think that this is broken because that would make trouble with all paper-trays.

  10. #10
    Service Manager 1,000+ Posts digicor's Avatar
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    thanks for the advice/ill post if i get a fix

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