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  1. #1
    Technician
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    SPC360SFNW sc 332-01/02&03 continue

    Dear All

    Four new SPC 360SF error code sc 332-01/02/03 continue.
    Replace with new toner still after few prints error return.
    One machine stuck with sc 332-03 add yellow toner.
    No blockage at developer entrance. Toner no issue ok.
    Will this need f/w update. What are other solutions.

    Thanks

  2. #2
    Service Manager 10,000+ Posts
    SPC360SFNW sc 332-01/02&03 continue

    Phil B.'s Avatar
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    Re: SPC360SFNW sc 332-01/02&03 continue

    Quote Originally Posted by jsr123 View Post
    Dear All Four new SPC 360SF error code sc 332-01/02/03 continue.
    Replace with new toner still after few prints error return.
    One machine stuck with sc 332-03 add yellow toner.
    No blockage at developer entrance. Toner no issue ok.
    Will this need f/w update. What are other solutions. Thanks
    Dear Newbie,

    You need to give more info:

    did you replace drums/devs?

    what is total count on machine?

    what is the count om PM parts?

    Are you a tech?

    do you have service manual?

    other than toner WHAT haa been done to it?

    Phil B. "The Dentist"

  3. #3
    Service Manager 1,000+ Posts
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    Re: SPC360SFNW sc 332-01/02&03 continue

    If they are all new machines send them back under warranty, did you miss a step in the run up procedure, if not new call a experienced tech.

  4. #4
    Ricoh Fanboy 1,000+ Posts Oze's Avatar
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    Re: SPC360SFNW sc 332-01/02&03 continue

    Four faulty machines at run up?...methinks you need to double check the run up guide..!!!

  5. #5
    Service Manager 10,000+ Posts
    SPC360SFNW sc 332-01/02&03 continue

    Phil B.'s Avatar
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    Re: SPC360SFNW sc 332-01/02&03 continue

    Quote Originally Posted by Oze View Post
    Four faulty machines at run up?...methinks you need to double check the run up guide..!!!
    Me thinks You are correct!
    Unless they are " refurbs" some shady dealers out there..
    But yes.. most likely, incorrect setup.

    Sent from my SM-G960U using Tapatalk

  6. #6
    Senior Tech 250+ Posts kannuki2's Avatar
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    Re: SPC360SFNW sc 332-01/02&03 continue

    This SPC360SF is a POS. So, the machine was installed about a month ago. Today, It throwing sc332-01 after 10 or 5 pages print and the code can be reset by power off and on. I output check development motor drive the Blk pcdu good, and replaced two new black toner cartridges. Also, I swapped K toner clutch with a Magenta clutch and still no fix. Any ideas would greatly appreciated.

    Machine counter page info
    Total Black counter = 207
    Color= 153

  7. #7
    Retired 10,000+ Posts
    SPC360SFNW sc 332-01/02&03 continue

    slimslob's Avatar
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    Re: SPC360SFNW sc 332-01/02&03 continue

    Quote Originally Posted by kannuki2 View Post
    This SPC360SF is a POS. So, the machine was installed about a month ago. Today, It throwing sc332-01 after 10 or 5 pages print and the code can be reset by power off and on. I output check development motor drive the Blk pcdu good, and replaced two new black toner cartridges. Also, I swapped K toner clutch with a Magenta clutch and still no fix. Any ideas would greatly appreciated.

    Machine counter page info
    Total Black counter = 207
    Color= 153
    Start a new thread.

  8. #8
    Service Manager 10,000+ Posts
    SPC360SFNW sc 332-01/02&03 continue

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
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    Re: SPC360SFNW sc 332-01/02&03 continue

    Quote Originally Posted by kannuki2 View Post
    This SPC360SF is a POS. So, the machine was installed about a month ago. Today, It throwing sc332-01 after 10 or 5 pages print and the code can be reset by power off and on. I output check development motor drive the Blk pcdu good, and replaced two new black toner cartridges. Also, I swapped K toner clutch with a Magenta clutch and still no fix. Any ideas would greatly appreciated.

    Machine counter page info
    Total Black counter = 207
    Color= 153
    different issue start your own new thread

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