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Hi all,
Quick question, looking to upgrade a 5502 & looking to backup/restore to the new machine (possibly MP C6004) what’s the best way you guys are doing this? Need it to copy all user codes in the address book. I usually use SP 5-749-xx or SP5-846 from memory?
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Originally Posted by copier tech
I find using Web Interface logged in as Admin does the job.
Or use an SD card to back up and restore.
We have noticed that sometimes it does not backup the addresses form older machines to new ones.
Even not with SD card...
Yep seen this a few times, some models are not compactible. Awesuming you have updated firmware?
you can backup from older to new (controller)
you can´t backup from new to old
This is the method I normally use. I also like to train at least one person with the customer how to do so and instruct them to so anytime there have been any changes to the address book. First time you have a machine crash a HDD and lose their address book you will understand why.
easy way is web monitor / address book under maintenance . after you swap copier added it to new copier. If it doesn't work you still have old one at location to get information with the sd card.
This is the method we use also. Make sure to use an encryption code or not everything will transfer.
This^^^
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SD card in slot 2, user tools in admin features, backup and restore. Have transferred hundreds of times.
Sent from my LM-V405 using Tapatalk
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