we all said basically the same thing...
1) you didn't give enough info w/o us having to pull teeth.
2) handing out that info could get someone in LEGAL trouble.
3) canon techs aren't the only ones that can respond politely
you accused me of disrespect.... but you reply with snarky comments... you break forum rules (and just common sense )
then you think you are polite and deserve special treatment... NOTHING is FREE and NO ONE deserves special treatment.
YES I even googled the issue before hand AND found the answer you needed.
you said you have the manual..but CLEARLY didn't read the manual..
Slim - BlackCat -myself and others are glad to help BUT if you have the manual and DON'T read it ..proves you refuse to TRY and depend on others for your fix....
SLIM.. Yes I know who threw the first red flag...
but as others have noticed... I don't help those that don't TRY to help themselves.. blocked
OH BTW I am also a Certified Canon Tech..along with Xerox - Epson - HP - Ricoh - Ky/Mita - Samsung - Panasonic - BROTHER -Murtec + others.. 31 yrs in the field and have FIRED techs under me that display your attitude..
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